Business Workflow Administrator

Location: Bangalore / Palakkad

Job Type: Full-time

About Us: GetAFixMD is a Startup focusing on Proactive preventive care and Primary care. We solve customer problems related to their physical ,mental and financial health by designing products using components from Healthcare services, Health insurance, Wellness and other medical support services. We are looking for a Business Flow Administrator to oversee and manage the smooth operation of our business processes.

Key Responsibilities:

• Oversee and manage the end-to-end flow of business operations, ensuring all processes run smoothly and efficiently.
• Work with GetAFixMD finance and accounting and technology teams to optimise and enhance productivity of each function.
• Coordinate between different departments (e.g., Customer onboarding ,customer support, vendor management) to streamline processes and improve efficiency.
• Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.
• Develop and implement relevant processes and technologies to optimise the organisation’s internal operations.
• Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.
• Monitor and analyse business workflows to identify areas for improvement and implement necessary changes.
• Ensure that all operational activities align with company policies and objectives.
• Assist in developing and maintaining operational documentation and process guidelines.
• Act as a point of contact for internal teams to resolve operational issues and ensure continuity.
• Track and report on key performance indicators (KPIs) related to business operations.
• Collaborate with management to develop strategies for optimizing business processes and achieving operational goals.
• Custodian of MIS process and dash board for management to enable strategic decisions.

Qualifications:

• Bachelor’s degree in Computer science (BTech) and PGDM / MBA in Finance.
• Experience in managing web applications / ERPs is desirable
• Strong organizational and multitasking skills.
• Exceptional communication skills

Review & Compensation:

• Three months’ probation will be applicable and during this period weekly reviews will be conducted internally and on successful completion of the probation period, the candidate will be move into GetAFixMD job role.
• Rs 30,000/- Nett will be paid per month during the probation period of three months.