Graduate BTR Account Manager

Graduate BTR Account Manager| Home Made

Are you a recent grad ready to jumpstart your career in real estate? Passionate about data and turning insights into strategies that drive real impact? If you're excited about a role that blends tech innovation with a people-first approach, this is your chance to shine!

At Home Made, we're transforming the rental experience with a fresh, tech-driven perspective. Our mission is simple: we're putting people and technology at the heart of everything we do, making renting better for everyone. Join us and be part of a team that's reshaping the future of renting!

Working hours: Monday to Friday 9am-6pm (mix of office and field based)

Office location: London Southwark, 1 day a week work from home post probation (close to Blackfriars, Southwark and Waterloo stations)

Salary: OTE £60K+

Key Responsibilities:

Serve as the main contact for Build-to-Rent (BtR) clients, guiding them through onboarding and ongoing support.
Prepare reports that provide insights into client portfolio performance. Analyse data on occupancy, rent, arrears, maintenance and provide recommendations to senior management based on your findings.
Collaborate with the internal team to identify areas for improvement and implement growth strategies.
Assist in developing and executing marketing strategies to increase awareness and demand for client properties.
Provide assistance with project management for key initiatives and special projects, ensuring they are completed on time and successfully. Work with internal teams to address any issues and achieve project goals.

What we look for:

A recent graduate with an interest in real estate (any related internships or experience is a bonus!)
Excellent organisational skills and time management
Problem-solving mindset with sharp analytical thinking
Proactive in managing clients and building relationships
Excited to grow and learn in a fast-paced, dynamic environment

Benefits of working with us:

Annual Leave: 24 days leave + your birthday off!
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
Mental Health First Aiders
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme

We are an equal opportunity employer

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at [email protected].