Sales Development Representative

As a Sales Development Representative you will be responsible for driving sales, building client relationships, and managing accounts. This role involves understanding client needs, presenting solutions, negotiating contracts, and ensuring customer satisfaction.

Responsibilities:

• Generate sales-qualified opportunities and pipeline through a mix of outbound and inbound prospecting activities
• Account mapping/sourcing qualified leads that fit our target personas
• Develop new business via telephone and mass communication such as email, research and social media to introduce our company’s product and services and identify appropriate buyers within the target market.
• Analyze and identify how Kasplo can solve our prospects’ engagement and retention challenges.
• Identify key buying influencers within these prospects to determine budget and timeline.
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
• Work with the marketing team in converting inbound leads for handoff to sales.
• Work with the Sales Development Manager to develop and grow the sales pipeline to consistently meet weekly/monthly/quarterly revenue goals along with other KPIs
• Manage data for new and prospective clients in CRM, ensuring all communications are logged, information is accurate, documents are attached, and sales development dashboards are up to date.
• Share best practice processes across the team and adopt new best practices for success.

Requirements:

• 1-2 years SDR experience at a SaaS company
• Experience using a CRM (customer relationship management) system, web-conferencing software, sales prospecting and enablement tools
• Ability to work in a fast-paced environment
• You’re comfortable collaborating with multiple teams, including sales development, marketing, and sales to help drive results
• Strong listening, conversation, and presentation skills
• Excellent organizational and time management skills