Senior Product Manager, Broker Innovation

About The Role

Coalition is frequently recognized for having a market-leading quoting experience. Brokers can create quotes in just four minutes. This speed, paired with Coalition’s unique security insights captured in the Coalition Risk Assessment that accompanies each quote, are the backbone of our broker experience. However, we are always hungry to push the envelope of what is possible and redefine the standard of what a great broker experience entails.

As the Product Lead for Broker Innovation, you’ll identify key problems to tackle, get feedback from brokers, prioritize features within a roadmap, and work across the company to deliver innovative solutions. Your roadmap will drive forward elements of the core quoting experience, including AI-powered workflows, and new bets that simply weren’t possible a few years ago. A good product manager thinks creatively, empathizes with their customers, and deeply understands their domain. A great product manager continually creates business value, delights customers, and improves company infrastructure to unlock faster development.

We expect a balance of constant incremental improvement with appetite for larger opportunities. When you find fundamental things that need attention, you’re willing to fix the root issue and invest in projects that benefit the company long term. You’ll manage your roadmap in a clear, consistent manner, and help everyone understand what success looks like.

Coalition's culture is one that strongly values humility, authenticity, and diversity. We want to work with people of different backgrounds and different paths in life, and we trust our team members to take responsibility, share ownership, and work for one another. Coalition operates in a regulated space (insurance), so in addition to efficiency and elegance, everything we do must be both secure and compliant, across multiple regulatory frameworks.

Responsibilities

As the product owner for the Broker Innovation at Coalition, you will:

• Be a champion for our brokers. Understand their needs and pain points, channel your understanding and compassion to your day-to-day work, as well as influencing the teams around you.
• Define metrics and goals related to broker quoting efficiency and satisfaction
• Develop the product strategy and roadmap to ensure our Coalition remains the market leader for its broker experience
• Work closely with engineering, design and other product managers to execute the roadmap.
• Work closely with cross-functional teams to make sure we apply the lessons learned in all relevant aspect of our product.
• Challenge what is possible and dream big to accomplish it. You will be an idea factory.

This role is highly creative and customer centric. The best PMs for this role will know their customers deeply and be genuinely motivated to make their lives better.

Skill and Qualifications

• A passion for technology and 5+ years of experience building software products for external customers
• An ownership mentality; do what it takes to deliver great outcomes
• Strategically balance short-term and long-term development needs simultaneously
• Measured success in delivering on company goals
• A track record taking ideas all the way to shipping great products and customer benefits
• Lead independently, through influence and acumen
• Equally adept at being hands-on and sweating the details and at looking at the larger picture and driving the strategic vision
• Experts in data analysis and funnel optimization
• Excellent communication skills, especially written, for multiple audiences
• Willingness to step in to fill gaps and push for team success
• Trusted by team members and outside customers alike to deliver on what is promised
• Comfortable with change; rapid company growth demands and rewards flexibility
• Solid startup experience. Have experienced and thrived in a hypergrowth environment.
• Comfortable with change; rapid company growth demands and rewards flexibility

Bonus points

• Experience with the business of insurance, or related regulated financial products
• Experience with LLM / AI products
• Experience driving 0-1 initiatives from customer insight through product impact

Perks

• 100% medical, dental, and vision coverage
• Flexible PTO
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like Headspace, Lumino, and more!
• Competitive compensation and opportunity for advancement