CBO Intern, SaaS Customer Success and Strategic Projects

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI Singapore and Founders Fund – renowned backers of industry-shaking innovators.

About This Role

We are seeking a motivated and detail-oriented candidate to join our team. This individual will provide support across two areas:

• track progress of various initiatives towards closure
• create collateral for investor and client conversations.

The ideal candidate will have a keen eye for detail in preparing material for external-facing meetings, excellent organizational skills to manage multiple workstreams simultaneously, and be comfortable in problem-solving under ambiguity.

The candidate will get exposed to Project Management and Customer Success, and will walk away with a good understanding how various functions of the business come together in day-to-day operations.

As a CBO Intern, SaaS Customer Success and Strategic Projects, your key objectives will be to:

• Track the progress of ongoing projects, ensuring deadlines are met and objectives are achieved.
• Collaborate with team members to gather necessary information and updates.
• Maintain organized records of project timelines, milestones, and deliverables.
• Assist in preparing reports and summaries for internal and external stakeholders.
• Design and develop professional presentation slides that effectively communicate key messages and data.
• Participate in team meetings and contribute to discussions on project status and next steps.

Job Requirements

• Currently pursuing or recently completed a degree in Business, Communications, or a related field in local Singapore universities.
• Proficient in Microsoft PowerPoint, Excel, Google Slides, Sheets and other G-suite products.
• Strong aptitude for problem-solving, organizational skills and attention to detail, and an ability to make decisions under ambiguity.
• Ability to communicate ideas clearly both verbally and in written format.
• Ability to work independently and as part of a team.
• Prior experience in creating professional presentations is mandatory.
• Ability to commit minimum 3 months on-site.

To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.