Sales Development Representative

A human + bot hybrid customer support software that lets companies scale their customer support by using the best of automation and human touch. Kommunicate provides a codeless bot builder, live chat and help centre.

*Website: *https://www.kommunicate.io/

Key Responsibilities:

1. Lead Generation: Identify and research potential customers through various channels, including online research, social media, and industry events.
2. Outbound Outreach: Conduct outbound calls and emails to prospective customers, introducing them to Kommunicate's solutions.
3. Inbound Response: Respond promptly to inbound inquiries, qualifying leads, and nurturing them through the sales funnel.
4. Appointment Setting: Schedule meetings and product demonstrations for the sales team with qualified leads.
5. CRM Management: Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.
6. Market Research: Stay informed about industry trends, competitive landscape, and customer needs to effectively position Kommunicate's offerings.
7. Collaboration: Work closely with the sales and marketing teams to optimize lead generation strategies and improve overall sales performance.

Other requirements

1. Experience 0-2 years of experience in SaaS sales or a similar role.
2. Experience with lead generation and cold outreach is a plus.
3. Education: Bachelor’s degree in business, Marketing, Communications, or a related field.
4. Communication Skills: Excellent verbal and written communication skills with the ability to engage potential customers and build relationships.
5. Tech-Savvy: Familiarity with CRM software and sales tools.
6. Ability to quickly learn and adapt to new technologies.
7. Self-motivated highly motivated, proactive, and results-oriented with a strong desire to succeed.
8. Team Player: Ability to work effectively in a team environment and collaborate with colleagues across departments.
9. Adaptability: Comfortable working in a fast-paced and dynamic startup environment.

Benefits of working at Kommunicate:

1. Freedom to choose the way you work.
2. Competitive salary
3. 15 WFH in every quarter
4. Additional 3 days of (menstruation) WFH to female employees
5. Family health Insurance
6. Personal Accidental Insurance
7. An enhanced employer contribution pension scheme
8. Paternity & Maternity Leaves
9. Team events and company offsites
10. Equity benefits