Data Cleaning & Deal Audit Specialist

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Role

Mixpanel is looking for detail-oriented and committed Data Cleaning and Deal Audit Specialists to join our team in India. This team will oversee data cleanliness within Salesforce (SFDC) and internal billing systems and also take charge of managing our deal audit process. Primary focus will be on ensuring data accuracy and integrity across platforms, as well as conducting thorough audits of sales deals to maintain compliance and quality standards.

Responsibilities:

• Salesforce (SFDC) Data Cleanup: Lead comprehensive data cleansing efforts within Salesforce, focusing on accuracy of field level data on accounts, contacts, opportunities, and other relevant objects. Examples of scope include but are not limited to managing geography fields, and company hierarchies.
• Deal Audit Management: Oversee the deal audit process, ensuring that details of all deals are accurately recorded in Salesforce. Ensure opportunity level data accurately reflects corresponding Order Forms. Verify sales opportunities comply with company policies.
• Data Quality Assurance: Conduct regular audits and assessments to evaluate the quality and accuracy of data across platforms. Develop and implement robust protocols, procedures, and best practices to maintain consistent data quality standards.
• Process Optimization: Identify opportunities to optimize existing processes and workflows within Salesforce and other integrated systems. Collaborate with cross-functional teams to analyze processes, streamline operations, and drive efficiency gains.
• Documentation and Reporting: Maintain thorough documentation of data cleaning processes, audit findings, and outcomes. Generate comprehensive reports on data quality metrics, audit results, and progress of data clean-up initiatives.
• Training and Support: Provide guidance, training, and support to team members on data cleaning best practices, deal audit procedures, and compliance requirements. Foster a culture of data stewardship and accountability across the organization.
• Ad-Hoc Requests: Act as an available resource for ad-hoc data enrichment requests as needed.

We're Looking For Someone Who Has

• Bachelor’s degree or equivalent experience in Finance, Accounting, Computer Science, Information Systems, or related field.
• Extensive experience in Salesforce administration, with demonstrated proficiency in Salesforce customization, configuration, and automation.
• Strong understanding of data management principles and best practices, particularly within Salesforce environments.
• Proven track record in process improvement and optimization, with experience in identifying inefficiencies and driving tangible results.
• Strong analytical skills and attention to detail.
• Excellent communication, collaboration, and problem-solving abilities.
• Ability to manage tasks and prioritize effectively, even in a dynamic environment.
• Experience in deal audit management or compliance-related roles is highly desirable.
• This individual will occasionally collaborate across time zones, including some PST hours, to ensure team alignment and efficiency.

Join our dynamic team and play a pivotal role in maintaining the highest standards of data integrity, cleanliness, and compliance within our organization. If you are passionate about data management and thrive in a challenging environment, we encourage you to apply.

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

please note that benefits and perks for contract positions will vary

Culture Values

• Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
• Customer Focus: Our customers’ success is our success
• Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
• Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
• One Team: We can’t win without each other

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.