Head of Insights

Our Values:

Dream big

—Be visionary, strategic, and open to innovation

Build great things

—Work in service of our users, always improving and pushing higher

Take ownership

—Take responsibility with bold decision-making and bias for action

Win like a sports team

—Be trusting and collaborative while empowering others

Learn and grow fast

—Never stop learning and iterate fast

Share our passion

—Share ideas and practice enthusiasm and joy

About the team:

The insights team is a new function within Goodnotes, being set up in an effort to centralize quantitative and qualitative research insights and capabilities within one team, providing a clean and steady flow of data. This team will be responsible for looking at things like feature adoption and retention as well as streamlining research processes. The insights derived by this team will be very influential to product strategy across Goodnotes.

About the role:

This is the role for you, if you’re excited to work on the things listed below:

• Manage a team of analysts, engineers and researchers
• Leading the team to develop and deliver big data analytics and visualizing solutions for stakeholders
• Turning insights into actionable product decisions
• Seting up good data foundations to empower leadership, product and business teams on insights
• Setting up a centralized research backlog with an overview across quantitative and qualitative
• Boosting our research capabilities by coordinating the analysts within the team
• Collaborating with engineering and design to implement / onboard tooling for data pipeline and product analytics
• Creating and advocating for a data driven culture within Goodnotes
• Setting up a tech stack for the team to work with

The skills you will need to be successful in the above:

• 10+ years of experience in an insights role, focusing on both quantitative and qualitative research
• Solid experience turning research into actionable business insights and outcomes
• Proficiency in one or more programming languages such as Python, R, or Java
• Experience with data visualization tools such as Tableau, Qlikview, Google DataStudio, or Power BI
• Experience in research triangulation
• Experience managing a team of three or more
• Good understanding of prominent tooling for data pipeline and product analytics
• Strong communication, cross-functional collaboration and stakeholder management skills

Even if you don’t meet all the criteria listed above, we would still love to hear from you! GoodNotes places a lot of value on learning and development and will support your growth if needed.

The interview process:

• An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
• A role-specific call to discuss your background and skillset for this role more in detail
• A call with your hiring manager. This is the person who will be managing you day to day, working on your growth and development with you as well as support you throughout your career at Goodnotes
• A meet the team interview

What’s in it for you:

• Meaningful equity in a profitable tech-startup
• Budget for things like noise-cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
• Sponsored visits to our Hong Kong or London office every 2 years
• Company-wide annual offsite
• Flexible working hours and location
• Medical insurance for you and your dependents