Associate Produce Sales Trader

ProducePay is transforming the fresh produce industry by giving more power to farmers through a transparent marketplace, flexible financing, and better market insights.

At the intersection of Technology, Finance, and Agriculture, Produce Pay's product is as fascinating as it is challenging. We are committed to building a better supply chain for fresh produce, one that places trust at the center of every transaction. We think that food is the essence of life, and that how we grow our food is linked to many of today's challenges (health, climate, water, and more).

We are seeking an Associate Produce Sales Trader to become an important member of the Marketplace team. In this role, you will be responsible for the success of our Marketplace customers, helping them find and trade with the best counterparty(s). This position will require close collaboration with our customers and a desire to become an expert in fresh produce trading. A successful Produce Trader will help our customers get the most out of our services and collaborate effectively across our sales, product, and operations teams.

Responsibilities:

• Serve as the main point of contact for all Marketplace account management matters
• Create, build, and maintain strong, long-lasting client relationships
• Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product, operations, and sales
• Influence customer lifetime value through higher product adoption and customer satisfaction
• Take ownership of customers' issues and follow problems through to resolution
• Meet weekly and monthly quotas regarding client adoption and trading volume
• Build your portfolio of customers within the ProducePay Marketplace
• Identify and grow key accounts within your portfolio, evaluating them for their growth opportunity and trading viability
• Offer ProducePay’s additional client services to your customers to further their growth in the industry
• Provide voice-of-customer for new opportunities and learnings

Requirements

• 4-year college degree preferred, or equivalent years of experience
• 3-5 years of relevant experience in sales, account management, or similar customer-facing role; Sales experience required
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Exceptional communication and email etiquette, and the ability to maintain a professional demeanor in challenging situations
• Strong verbal and written communication skills
• Self-starter that thrives in an entrepreneurial, fast-paced startup environment with the demonstrated capacity to lead, motivate and work well with others
• Strong sense of ownership and drive to accomplish what is necessary to solve problems
• A highly collaborative individual with a team-first mentality
• Excited to problem solve and adapt within a high-growth, evolving business
• Passion for ProducePay's mission of bringing fairness and transparency to growers of fresh produce
• Bilingual in English and Spanish is required

Preferred Candidates Qualities

• 1-2 years of produce sales background - as a grower sales agent, buyer, commission agent, etc.
• A strong “hunter” background
• Start-up and early-stage growth company experience
• Scrappy: you like to get the job done no matter what in a tactful and efficient way
• Ability to be direct with your requests

Benefits

• Competitive salary
• Mexican Legal Compliant Benefits
• Major Medical Expenses (Includes Vision and Dental)
• Minor Medical Expenses
• Life Insurance
• Monthly work-from-home stipend
• Monthly cell phone stipend
• Professional Development Support
• Employee Referral Bonus