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Talkdesk
The contact center for innovative enterprises501-1000 Employees
  • B2B
  • Scale Stage
    Rapidly increasing operations
  • Top Investors
    This company has received a significant amount of investment from top investors
  • Valuation $1B+
    This company has a valuation of $1B or more
View 7 jobs

Jobs at Talkdesk

Talkdesk started from a hackathon win in 2011 and has since become one of the fastest growing companies in the world, a Gartner Magic Quadrant Visionary, and enabled billions of customer interactions using our platform. With $124.5 million in backing from DFJ, Salesforce Ventures, Storm Ventures, and Viking Global Investors and supported by the successes of our 1,400+ customers from Peloton, IBM, Wounded Warriors Project, and MongoDB, Talkdesk is disrupting a $40+ billion stagnant market.
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Sales

Sales Director, Commercial

NewPosted 1 day ago

Sales Director, Commercial

  • Lead, coach, and develop a team of Commercial AEs and an Inside Sales Representative/Account Manager to consistently achieve bookings, pipeline, and growth targets.
  • Drive Talkdesk’s CXA sales strategy, ensuring the team can effectively position AI, automation, and CCaaS against customer business challenges and desired outcomes.
In office • San Francisco
$330k – $350k
Engineering

Forward Deployed AI Engineer

NewPosted 2 weeks ago

Forward Deployed AI Engineer

  • Technical Project Leadership & Architecture: Act as the technical lead for complex deployments. Design and implement the architectural blueprint for AI agent solutions, manage cross-system dependencies, and ensure designs meet stringent enterprise standards for security and scale.
  • Hands-On Engineering & Delivery: Write production-grade code and leverage Talkdesk and 3rd...
Remote only • United States
$180k – $225k
Engineering

Associate Solutions Engineer - Mixed Industries (West)

NewPosted 3 weeks ago

Associate Solutions Engineer - Mixed Industries (West)

  • Partner with Solutions Engineers and Account Executives to support customer discovery, product demonstrations, and technical sales activities.
  • Learn how to understand customer business challenges, contact center operations, technical environments, and transformation goals.
Remote only • United States
$124k – $164k
Engineering

Senior Manager, Solutions Engineer (FSI)

NewPosted 1 month ago

Senior Manager, Solutions Engineer (FSI)

  • Report to the Sr. Director of Solutions Engineering, Americas
  • Lead, coach, and mentor a team of solution engineers, building a culture of continuous learning, accountability, and customer obsession
Remote only • United States
$220k – $330k
Sales

Senior Solution Architect

NewPosted 1 month ago

Senior Solution Architect

  • Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements
  • Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions, and relevant lines of questioning that may not have been prepared in advance of the conversation
Remote only • Remote
$136k – $204k
Engineering

Senior Technical Support Engineer - Telephony

NewPosted 1 month ago

Senior Technical Support Engineer - Telephony

  • Advanced Troubleshooting: Lead Talkdesk’s most intricate support tasks. Outline reproduction steps, drive issues to resolution, and manage customer expectations with clarity.
  • Escalation Management: Serve as the definitive point of contact for issues escalated from Tier 1 or Client Services, ensuring timely resolution.
Remote only • Remote
$49k – $91k
Product

Forward Deployed AI Product Manager, HLS

NewPosted 2 months ago

Forward Deployed AI Product Manager, HLS

  • Serve as the primary Product point of contact and trusted advisor for a portfolio of health system clients, including owning relationships across clinical informatics, IT, and operations stakeholders, often working alongside C-suite sponsors.
  • Lead structured discovery engagements - interviews, workflow mapping, shadowing, and document a...
Remote only • United States
$210k – $250k
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