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Talkdesk
Actively Hiring
The contact center for innovative enterprises501-1000 Employees
  • B2B
  • Scale Stage
    Rapidly increasing operations
  • Top Investors
    This company has received a significant amount of investment from top investors
  • Valuation $1B+
    This company has a valuation of $1B or more
View 8 jobs

Jobs at Talkdesk

Talkdesk started from a hackathon win in 2011 and has since become one of the fastest growing companies in the world, a Gartner Magic Quadrant Visionary, and enabled billions of customer interactions using our platform. With $124.5 million in backing from DFJ, Salesforce Ventures, Storm Ventures, and Viking Global Investors and supported by the successes of our 1,400+ customers from Peloton, IBM, Wounded Warriors Project, and MongoDB, Talkdesk is disrupting a $40+ billion stagnant market.
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Product

Forward Deployed AI Product Manager, HLS

NewPosted 2 weeks ago

Forward Deployed AI Product Manager, HLS

  • Serve as the primary Product point of contact and trusted advisor for a portfolio of health system clients, including owning relationships across clinical informatics, IT, and operations stakeholders, often working alongside C-suite sponsors.
  • Lead structured discovery engagements - interviews, workflow mapping, shadowing, and document a...
Remote only • United States
$210k – $250k
Engineering

Technical Support Engineer - Platform Support

NewPosted 2 weeks ago

Technical Support Engineer - Platform Support

  • Familiarity with Reporting Applications: Issue Triage & Support, Data Verification, User Management & Access Control, and Incident Escalation
  • Familiarity with Workforce Management (WFM) Applications: Schedule & Roster Support, Configuration & Maintenance, Data Sync & Integration Monitoring, and Ticketing & Troubleshooting
Remote only • Remote
$45k – $79k
Engineering

Principal Forward Deployed Engineer, HLS

NewPosted 4 weeks ago

Principal Forward Deployed Engineer, HLS

  • Architecture and systems strategy: Act as the lead Technical Architect for Talkdesk’s largest, most complex global deployments. Design robust, scalable, and secure multi-agent systems, establishing architectural blueprints for enterprise integration across heterogeneous technology stacks. Ensure designs meet stringent enterprise standards for security and scale.
In office • Seattle
$230k – $275k
Engineering

Senior Forward Deployed Engineer, FSI

NewPosted 4 weeks ago

Senior Forward Deployed Engineer, FSI

  • Technical Project Leadership & Architecture: Act as the technical lead for complex deployments. Design and implement the architectural blueprint for AI agent solutions, manage cross-system dependencies, and ensure designs meet stringent enterprise standards for security and scale.
  • Hands-On Engineering & Delivery: Write production-grade code and leverage Talkdesk and 3rd-...
In office • Seattle
$180k – $225k
Engineering

Staff Forward Deployed Engineer, HLS

NewPosted 4 weeks ago

Staff Forward Deployed Engineer, HLS

  • Technical Project Leadership & Architecture: Act as the technical lead for complex deployments. Design and implement the architectural blueprint for AI agent solutions, manage cross-system dependencies, and ensure designs meet stringent enterprise standards for security and scale.
  • Hands-On Engineering & Delivery: Write production-grade code and leverage Talkdesk and 3rd...
In office • Seattle
$200k – $260k
Engineering

Senior Director, Solutions Engineering - Americas

NewPosted 2 months ago

Senior Director, Solutions Engineering - Americas

  • Reports to: Senior VP of Global Solutions Engineering & Shared Services
  • Key Partner: SVP of Sales, Americas, Professional Services, Customer Experience, Product Engineering, Marketing and Partners.
In office • Seattle
$250k – $376k
Operations

Vice President, Customer Experience (North America)

NewPosted 4 months ago

Vice President, Customer Experience (North America)

  • Build, lead, and scale a high-performing, multi-layered CX leadership team across North America
  • Drive the evolution to a unified CXM model, integrating business and technical skill sets into a single customer-facing function
In office • Seattle • Bellevue
$288k – $396k
Product

Senior Solution Architect

NewPosted 5 months ago

Senior Solution Architect

  • Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements
  • Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution suggestions, and relevant lines of questioning that may not have been prepared in advance of the conversation
In office • Austin
$136k – $204k
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