- B2B
- Scale StageRapidly increasing operations
- Top InvestorsThis company has received a significant amount of investment from top investors
- YC FundedStartup funded by Y Combinator
- Valuation $500M+This company has a valuation of $500M or more
- 4.9Highly ratedHeap is highly rated on Glassdoor, with 4.9 out of 5 stars
- 4.5Work / Life BalanceEmployees rate Heap 4.5/5 on Glassdoor for work / life balance
- 4.7Strong LeadershipEmployees rate Heap 4.7/5 on Glassdoor for faith in leadership
- Website
- Location
- Company size
- 201-500 people
- Total raised
- $95.1M
- Market
Heap careers
Every growing business is trying to predict the future: What products should we build? What markets should we enter? How do we provide great customer service?
These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego.
We’re building a product analytics tool to automatically capture all customer interactions within web and mobile, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first. We now have over 10,000 businesses using us, including fast-growing startups and big companies like E-Trade, Amazon, WeWork, Twilio, McKinsey, and AT&T.
These predictions require that businesses understand their ground truth: customers. Yet as businesses grow in size and complexity, customer understanding can get lost in internal politics and ego.
We’re building a product analytics tool to automatically capture all customer interactions within web and mobile, make sense of them, and make them actionable for anyone. We want to enable everyone to understand their millionth customer as well as they understood their first. We now have over 10,000 businesses using us, including fast-growing startups and big companies like E-Trade, Amazon, WeWork, Twilio, McKinsey, and AT&T.
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Founder Airplane.dev, Previously founder @Heap
Valuation
$960M
Funded over
6 rounds
Latest round
Series D (Nov 2021)
Medical, dental, and vision insurance
401(k) matching
Unlimited vacation
Free lunch & dinner everyday!
Student loan contribution
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