Jobs at Stripe

• Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems
• Lead technical discussions and solution deep dives with users on the value Stripe can provide t...

• Lead a team of high-performing Risk Operations Analysts
• Set an inspirational vision for the User Policy Operations organization and build the path to execute it both in the short-term and long-term

• Deeply understand user needs by spending time with consumers as well as Engineering, GTM and Operations teams, and by observing patterns and trends across their feedback and the market.
• Be the voice of the consumers both within Link and more broadly at Stripe.

• Partner closely with the Head of Growth Marketing and the Head of Campaigns leadership teams to improve operational efficiency. This includes driving our run the business, planning process, introducing playbooks to streamline program execution, collecting/analyzing/sharing impact metrics, creating systems and processes that enable the Growth Marketing and Campaigns teams to collaborate more effectively with Marketing, Sales, and Product teams.

• Partner closely with the Head of Growth Marketing and the Head of Campaigns leadership teams to improve operational efficiency. This includes driving our run the business, planning process, introducing playbooks to streamline program execution, collecting/analyzing/sharing impact metrics, creating systems and processes that enable the Growth Marketing and Campaigns teams to collaborate more effectively with Marketing, Sales, and Product teams.

• Demand Generation: Leverage digital marketing expertise to implement scalable and account-list targeted (1:many ABM) tactics within a modern marketing framework.
• Event Promotion: Drive registration for both in-person and online events. Experience in promoting large events with 1,000+ attendees is a plus.

• Lead, coach, and motivate a distributed team and provide direction and performance management to foster team excellence and continuous improvement
• Oversee the development and management of workplace programs, including Environmental Health and Safety, Food, FM Provider Programs, Transportation, and Onsites and Events

• Payins: The Payins organization oversees the fundamental primitives of collecting payments across the Stripe ecosystem. Custodians of mission-critical foundations, and stewards of essential administrative payment workflows, merchants rely on us to innovate on the fundamentals. We act as catalysts towards realizing Stripe’s flexible and extensible multi-product platform.

• Partner with senior leaders across the organization to understand their hiring objectives and develop team recruiting strategies to hit headcount goals
• Help initiate creative and scalable changes to our existing recruiting strategy

• Recruit, develop, and lead a team of Technical Account Managers, fostering a high-performance culture centered on growth, collaboration, and operational efficiency.
• Build and maintain robust relationships with key financial partners, serving as the primary point of contact for technical inquiries, operational support, and strategic alignment.

• Partner with senior leaders across the organization to understand their hiring objectives and develop team recruiting strategies to hit headcount goals, with a focus on building our GTM and Operations teams in Mexico City
• Help initiate creative and scalable changes to our existing recruiting strategy

• Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue
• Own the full sales cycle, from business case development, to deal structuring and negotiating, to close

• Define annual joint marketing strategies, objectives, and measures of success with a portfolio of our top SaaS platform partners
• Build joint messaging and produce bespoke co-marketing activations with your portfolio of partners

• Drive revenue to achieve and over perform on target and KPIs
• Lead new sales and upsell conversations of Stripe for existing and prospective customers.

• Lead by example in designing, developing, and delivering end-to-end solutions for FC problems along with other Risk engineering leaders and a team of talented engineers
• Partner closely with engineering, product, operations, and policy leadership

• In support of our Purchase Order (PO) requests within our procurement system

Own the queue of PO requests and ensure that requests are actioned timely and accurately, within SLAs
Gather information from a variety of sources (e.g., contracts, request forms, and directly from requesters) to kick off the PO approval process
Draft and submit POs for approval
Respond to PO related queries
Provide feedback to systems teams, highlighting areas for process automation and improvement

• Driving an ambitious vision for AI/ML that benefits our users
• Setting the technical & process direction for the team based on business goals

• Conceptualize and own the data architecture for multiple large-scale projects, while evaluating design and operational cost-benefit tradeoffs within systems
• Be an advocate for data quality and excellence of our platform.

• Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies
• Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well

• Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies
• Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well