Jobs at Slack

• Being enough of an SME across the pod's span to say where this problem space should go: what to invest in now, what to sequence later, what to decline.
• Owning the culture of their team and building a high-trust environment that allows the engineers to do impactful work and grow themselves and each other technically.

• Technical: You have deep expertise in distributed systems and can make sound architectural decisions. You bring strong technical judgment and can mentor others through complex challenges.
• A Builder: You thrive on shipping high-quality code and seeing your work impact millions of users. You balance practicality with excellence, knowing when to move fast and when to invest in long-term solutions.

• Partner closely with Product teams and business stakeholders to identify high-impact questions and translate business needs into scalable data models, metrics, analyses, and technical solutions
• Partner with business domain experts, Data Analytics, Data Science, and Engineering teams to build foundational datasets that are trusted, well understood, aligned with business strategy, and enable self-service analytics

• Incident Management & Response: own and mature Slack's incident management program end-to-end — from detection and triage through response, resolution, and post-incident review.
• Drive the strategic transition of incident response operations across the Customer Experience (CE) team and Salesforce's Command Incident Center (CIC), including process alignment, tooling integration, runbook handoff, and cross-org training.

• Innovate & Build: Brainstorm with Product Managers, Designers, and fellow Engineers to conceptualize and build new enterprise security and compliance features for our massive, growing user base.
• Deliver Impact: Produce high-quality code and contribute heavily to projects that secure the S...

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success ...

• Slackforce Architecture Strategy- Set the technical product strategy for how Slack and Salesforce systems integrate, delivering near-term, incremental wins while keeping an eye building a scalable and sustainable platform
• Cross-Functional Leadership - Partner closely with engineering and product leads across Slack ...

• Edge Caches
• Enterprise Key Management

• With your Product and Design counterparts, drive Slack's accessibility strategy, partnering with teams across Slack to ensure new and existing UX patterns are accessible and usable by everyone, including users relying on screen readers and keyboard navigation.
• Own and continually evolve Slack Kit, Slack's design system and component library, to deliver a...

• Lead cross-functional frontend initiatives to improve performance, scalability, resiliency, and developer productivity.
• Design, maintain, and evolve core frontend modules — including Slack’s WebSocket infrastructure, boot process, Redux/React layers, logging, and alerting systems.

• Fleet management - ensuring services are consistently deployed and run across diverse environments.
• Continuous integration and delivery - enabling safe, observable, and metrics-driven software releases.