Jobs at OptiSigns

• Partner with the Head of CS: Work directly with the Head of CS to set team goals, plan for the long term, and make sure our work helps the company reduce customer churn and grow revenue.
• Leverage AI for Team & Product Growth: Champion the use of modern AI workflows to boost team productivity, scaling support capacity, streamlining technical troubleshooting, and turning daily customer data into insights for our Product and Engineering teams.

• Own the new-business sales number: new logo bookings and new ARR
• Sell hands-on: run discovery, demos, and closes on enterprise deals

• Maintain and improve CI/CD pipelines across services and apps.
• Manage infrastructure as code; automate provisioning and configuration.

• Opportunity to travel and work at our U.S. office in Houston, TX
• Latest Macbook Pro

• Work on the design and development of apps from concept to production.
• Develop and maintain front-end components using modern JavaScript, TypeScript frameworks such as React.js or Angular.

• 13th month
• Comprehensive healthcare insurance package MacBook / Windows laptops, monitors, and other necessary equipment to support your work.

• Opportunities for overseas travel and training at our U.S. office in Houston, TX.
• 13th-month salary bonus.

• Opportunity to travel and work at our U.S. office in Houston, TX
• Latest Macbook Pro

• Develop and implement QA strategies for software applications and hardware devices.
• Oversee the QA team's activities, ensuring effective testing processes are followed.

• Opportunity to travel and work at our U.S. office in Houston, TX
• Latest Macbook Pro

• Primary Focus: Outbound Opportunity Generation

Research and identify key prospects across priority industries and ICPs
Launch outbound sequences via phone, email, and LinkedIn to drive initial engagement
Book meetings for Account Executives by identifying pain points, business context, and alignment
Maintain strong activity levels: 150+ outbound touches/day across multiple channels
Use tools like ZoomInfo, LinkedIn Sales Navigator, and HubSpot to manage outreach and pipeline activity

• Customer Billing Support: Respond to billing-related inquiries from customers with professionalism and accuracy.
• Accounts Receivable (A/R): Generate and send invoices, monitor payments, and follow up on outstanding balances.

• 0–3 years building customer-facing web apps (portfolio or live products required).
• Mastery of Figma (auto-layout, variants, design tokens, FigJam).

• Product Mastery: Become an expert in OptiSigns’ products, staying updated on new features, integrations, and industry trends.
• Customer & Industry Research: Develop an in-depth understanding of our target markets, customers, and competitors to inform marketing strategies.

• 45% Hunting – Proactively develop new business through outbound prospecting, cold outreach, and strategic networking.
• 35% Farming – Expand relationships within existing accounts, identifying upsell and cross-sell opportunities.

• Product Demonstrations: Guiding customers through engaging, high-quality product demos to showcase our cutting-edge digital signage solutions.
• Onboarding Clients: Ensuring customers have a seamless experience from the moment they join, providing them with the support and tools they need to be successful.