Jobs at Okta

• Prospecting for new business opportunities via outbounding initiatives.
• Qualify, nurture and develop a volume of inbound leads on set target accounts.

• Global End User Support

Monitor service desk metrics and key performance indicators (KPIs), analyze trends, and identify areas for improvement to enhance service quality and customer satisfaction.
Proactive and Predictive Support-Anticipating user needs and preventing issues before they arise.
Empowering Self-Service Solutions-Enhancing user independence through intuitive self-service options.
Omni-channel experience-Providing seamless support across multiple communication channels.

• Solving secure identity problems in our own environment. We strive to be our own best customer, implementing best-in-class secure identity solutions.
• Conceptualizing, designing, implementing and documenting identity governance solutions.

• Solving secure identity problems in our own environment. We strive to be our own best customer, implementing best-in-class secure identity solutions.
• Implementing and documenting identity governance solutions.

• Review 3rd party ISV APIs and provide design recommendations for visual integration components in the context of business use cases. Ensure that these adhere to Okta’s best practices, are secure, scalable, and resilient.
• Perform feasibility assessments for enterprise API integrations (i.e. REST/SOAP).

• Analyze/Refine Requirements with Product Management and other stakeholders by asking the right questions and driving clarity.
• Work with user experience designers and architects to scope and plan engineering efforts and dependencies.

• Implement, manage, and report on the adherence to the Third Party Risk Management Framework.
• Establish a third party performance monitoring program.

• Developing, operating, and maintaining critical infrastructure (EKS, ECS, Airflow, VPCs, Snowflake, MongoDB, etc).
• Development and full ownership of our IaaS framework.

• Amazing Benefits

• Making Social Impact

• Create and Execute Regional Marketing Programs: Design and implement targeted marketing campaigns aligned to the Americas and Enterprise GTM Strategy that generate a robust pipeline of new and upsell business to support regional sales and product goals.
• Lead Cross-Functional Marketing Alignment: Act as the “quarterback” for all marketing activiti...

• Work cross-functionally with Product Managers and Engineers, prioritizing features and improvements, facilitating design discussions, and providing feedback
• Own your team’s product design process from beginning to end

• Lead and expand the Okta / AWS relationship with the objective to make Okta a Strategic Global Partner. The role is centered on driving net new sales. Focusing on Demand Generation and Co Selling to achieve revenue goals.
• Manage the day-to-day relationship with the AWS partner management team

• Analyze/Refine Requirements with Product Management and other stakeholders by asking the right questions and driving clarity.
• Work with user experience designers and architects to scope and plan engineering efforts and dependencies.

• Collaborate cross-functionally and across teams, with responsibility for the product, team health, and the ISV developer target persona satisfaction.
• Contribute to defining the strategic direction (product & technical) and roadmap for the team.

• Drive operational success. Develop and execute work-backwards plans for key strategic deliverables such as Open Enrollment and new benefit offerings in entities that Okta implements to ensure they are completed on time to high quality standards.
• Data integrity. Collaborate with partner teams to develop and maintain reporting dashboards for...

• Designing, building, running, and monitoring Okta's production infrastructure
• Raise the bar on engineering excellence by introducing methodologies, producing best-in-class code, documentation, testing, and monitoring

• Developing, operating, and maintaining critical infrastructure (EKS, ECS, Airflow, VPCs, Snowflake, MongoDB, etc).
• Development and full ownership of our IaaS framework

• Configure and maintain multiple environments to support various stages of the software development life cycle.
• Monitor and manage integrations with internal and external systems and platforms.

• Design, build, and maintain efficient and reliable CI/CD pipelines for AEM environments, incorporating automated testing, building, and deployment processes for seamless code releases.
• Automate the software development and deployment processes, enabling faster, more frequent releases while integrating security at every stage.

• Provide well-thought-out and reliable advice and troubleshooting for application development with Okta with existing and prospective customers, ISVs, and developers.
• Take ownership of questions and issues, including initial troubleshooting, identification of root causes, and issue resolution.