Jobs at Karbon

• Consult on firm workflows: Partner with firm leaders and administrators to understand how their firm operates and translate those processes into structured, scalable workflows within Karbon.
• Design work templates: Lead customers through the design and optimization of Karbon work templates to ensure processes are efficient, repeatable, and aligned with accounting firm best practices.

• Build and maintain strong customer relationships, acting as the main point of contact.
• Manage a large portfolio of SMB accounts, maximizing the impact and value of Karbon for users, stakeholders, and their businesses.

• Designing AI systems - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
• Experiment with AI - build prototypes, evaluation harnesses, and reference implementations to see what works and what doesn’t.

• Own the customer implementation journey: Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time.
• Communicate across multiple stakeholders: Partner with executive sponsors, firm administrators...

• Build world-class teams: hire exceptionally, onboard well, coach growth, and set clear expectations and feedback loops.
• Raise the bar on technical excellence: clean boundaries, sound designs, high operational standards.

• Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring deliverables are completed on time, escalating complexity as needed.
• Communicate across multiple stakeholders: Partner primarily with firm administrators and key us...

• Build and maintain product features - Develop new functionality and iteratively improve existing systems, with a focus on reliability, performance, and user experience.
• Balance speed and quality - Know when to move fast and when to slow down, making thoughtful trade-offs to deliver high-quality outcomes.

• Partner proactively and deeply with the Chief Product Officer and Chief Technology Officer, understanding their delivery model, team dynamics, and metrics well enough to shape the people agenda without being prompted.
• Actively use AI tools and agentic workflows to surface insights, automate routine work, and ele...

• Partner proactively and deeply with the Chief Product Officer and Chief Technology Officer, understanding their delivery model, team dynamics, and metrics well enough to shape the people agenda without being prompted.
• Actively use AI tools and agentic workflows to surface insights, automate routine work, and ele...

• Drive measurable value realization within the first 90 days post-sale, aligning onboarding outcomes to defined business KPIs.
• Own renewal and expansion strategy for your portfolio, including proactive identification of cross-sell and upsell opportunities (including Billing & Payments).

• Partner with different areas within Karbon - You will make sure security is embedded from the start from feature design and development to participating in design reviews and threat modelling.
• Balance Security and Delivery - You know how to balance delivery needs with security and can communicate security risks and issues to non technical stakeholders. You understand when it's important to push back, when to compromise and how to work with delivery teams to reach a great outcome.

• Partner with different areas within Karbon - You will make sure security is embedded from the start from feature design and development to participating in design reviews and threat modelling.
• Balance Security and Delivery - You know how to balance delivery needs with security and can communicate security risks and issues to non technical stakeholders. You understand when it's important to push back, when to compromise and how to work with delivery teams to reach a great outcome.

We appreciate your interest in a career at Karbon and whilst there may not be an opportunity currently available that matches your expertise, this is a great way for us to stay in touch in regards to upcoming opportunities.