Jobs at Gusto - Page 2

• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value.
• Collaborate with internal teams to understand common customer and business needs, and crafting ...

• Build products that mitigate financial risk, prevent fraud and globalize faster payments transactions in a safe and secure way.
• Own what you build end to end as you architect, implement, review, test, and iterate Gusto’s Fintech product suite.

• Guide critical parts of the Payroll Services engineering team and charter, empowering a team of senior engineers in different archetypes
• Provide technical leadership in defining the product and platform solutions

• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic und...

• Define and maintain semantic and functional tokens for the design system
• Create simple and complex components, patterns, and templates in Figma

• Serve:

Proactively & reactively resolve complex customer inquiries related to tax credits (e.g. R&D)
Take ownership of customer outcomes, ensuring small businesses get great value out of the tax credits products that Gusto offers

• Proactively & reactively resolve complex customer inquiries related to tax credits (e.g. R&...

• Build and foster an inclusive, collaborative and high performance culture on the team
• Conduct regular 1:1s with your team members to support their continued growth and learning

• Define and execute the technical roadmap for the new product, ensuring alignment with overall business goals.
• Collaborate with cross-functional teams, including Product Management, Design, Customer Support, and Marketing, to deliver high-quality solutions.

• Build the software platform that powers a new wave of employer based financial services for Gusto
• Work with engineering leadership to build out the team and set engineering culture and standards

• Named #1 best software for small businessof 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing

• Define, track, and report on key metrics that inspire the right behaviors and propel the team’s overall performance.
• Design and continuously improve the payroll onboarding process to enhance efficiency and client satisfaction.

• Build our Gusto’s agentic AI applications.
• Imagine a world where the small business back office is made 10x more efficient through AI agents.

• Develop and implement pricing & discounting strategies that align with Gusto's business objectives and drive revenue growth across our product portfolio.
• Lead the development of innovative SaaS pricing models, including tiered, a la carte, and value-based pricing structures, to optimize monetization and maximize customer value.

• Collaboratively design and implement authorization solutions, including role-based access controls and workflows for managing user permissions, roles, and scopes across Gusto’s product suite.
• Engage in hands-on coding, contributing directly to the codebase and driving quality through active participation.

• FBOS Partner to Data teams: Develop and enhance business insight capabilities by supporting our Data team, including Data Platform and Analytics Engineering. Lead the end-to-end process of data management and revenue reconciliation such that all data flowing into financial systems is accurate and reliable.

• Facilitate communication between strategic third parties and internal stakeholders to ensure alignment on risk management objectives and expectations.
• Conduct periodic audits and reviews of third-party compliance with contractual obligations and regulatory standards to ensure ongoing adherence.

• Lead: Own ambiguous problems, interact with multiple stakeholders, and establish structures and processes to take our analytics to the next level.
• Data Thought Partnership: Collaborate with product managers, engineering leads, designers, and operations teams to drive data efforts for large product areas. Help identify what is working, discover growth opportunities, and evaluate data that informs key decisions.

• Enterprise Sales Deal Desk. Responsible for structuring GEP’s enterprise deals, owning economic terms, and be a key thought partner to the Sales team for strategic positioning with prospect conversations. Work cross-functionally to spearhead and ensure internal alignment on all financial and operational terms.

• Lead and drive complex, cross-functional data programs by developing and managing detailed program roadmaps, project plans, and timelines, ensuring alignment between data teams, product and engineering partners, and business stakeholders.
• Partner with the Head of Data and senior leadership to define the data strategy, align on prior...

• Partner with business analysts to understand requirements and provide scalable solutions in alignment with business technology strategy and architecture.
• Collaborate and work with stakeholders across Business, IT, BI and Engineering to drive cross functional projects.