Jobs at Gusto

• Design, build, and test the financial data systems that record every dollar Gusto moves — the ledger and subledger that serve as the system of record, the transaction models underneath them, and the financial reporting that Accounting, Finance, Compliance, and our partners rely on to close the books

• Build pipeline: Find and win new business through outbound outreach, referrals, events, and industry networks. For Partner Managers that means franchisors. For AEs it means franchise owners and multi-unit operators.
• Own the relationship: Work with senior decision-makers, from brand leaders to regional operato...

• Lead: Own ambiguous problems, design analysis and measurement frameworks, and introduce policies and practices by which data integrity is monitored and enforced within your domain.
• Execution: Deliver multiple high-impact projects, balancing trade-offs to maximize business value, and maintain clear expectations of deliverables and timelines.

About GustoAt Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.

About GustoAt Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.

• Identify, qualify, and sign franchisors across emerging, growth-stage, and mature brands, with a focus on sectors such as health and wellness, children's businesses, and home services.
• Run discovery on every new partner application and serve as the franchisor's main point of contact through onboarding.

• Named #1 best software for small business of 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing

• Own deep technical scoping and all enterprise requests — sole owner of qualification and demo strategy for the most complex opportunities.
• Take the genuine product or integration escalations teammates surface — with reproduction steps and technical context already in hand — and own the resolution path end-to-end.

• Build and deploy machine learning models to identify, assess and mitigate risks
• Responsible for driving research in the problem space, working with stakeholders to understand model requirements, developing the model from scratch, deploying the model alongside your engineering counterparts, and monitoring and maintaining the model’s performance over time

• Serve as the final technical escalation point for the rarest, highest-ambiguity problems — the ones with no existing playbook.
• Set standing technical strategy and direction for Solutions Engineering as a function, independent of any single route to market or deal.

• Own the full sales cycle. Prospect, qualify, run discovery, demo, navigate complex buying groups, and close. This is a quota-carrying role for a seller who's comfortable owning a deal from first touch to signed agreement.
• Sell across both motions. Close net-new prospects and convert existing Gusto payroll customers...

• Own the administration, configuration, and roadmap for recruiting tools and Sana, including integrations, access, and change management
• Lead requirements gathering with Recruiting and write clear specs, user stories, and acceptance criteria

• Scope & Qualify: Give Sales a technical feasibility read early on ambiguous Enterprise opportunities, then own scoping the compliance challenge once the deal is sales-qualified.
• Define the Problem: Own requirements gathering on complex, ambiguous opportunities, scoping the problem clearly enough for Sales, Product, and Engineering to align on it.

• Own Gusto’s VC & PE partnership strategy end to end, accountable for results across the function
• Define and maintain a clear partner portfolio, including which partners warrant 1:1 investment versus scaled engagement

About GustoAt Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.

About GustoAt Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.

About GustoAt Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.

• Bachelor’s degree in Computer Science, Information Systems, HR Technology, or related field (or equivalent experience).
• 5-7 years of hands-on Workday analyst or configuration experience

• Design, build, and test customer-facing experiences across recommendations, nurture campaigns, booking flows, and the plan upgrade/retention experience
• Run structured experiments (A/B tests, phased rollouts) to validate whether a change moves conversion, adoption, or retention, and iterate quickly based on results

• Own outcomes across the full expansion funnel, not just a single surface or feature within it.
• Shape the technical approach and architecture behind recommendations and conversion journeys so it holds up as a foundation other initiatives can build on.