Jobs at CookUnity - Page 2

• Serve as the primary HR Business Partner for Operations leadership.
• Coach and advise managers on performance management, organizational design, employee development, and leadership effectiveness.

• Manage daily & weekly workflow, pace, and efficiency of the team.
• Regularly check in with assigned teammates and monitor and evaluate performance.

• Handle all inbound requests from our customers and solve their issues, providing an outstanding experience in every interaction
• Address time-sensitive issues, such as payments, account questions, delivery issues, or troubleshooting by email or chat promptly

• Handle all inbound requests from our customers and solve their issues, providing an outstanding experience in every interaction
• Address time-sensitive issues, such as payments, account questions, delivery issues, or troubleshooting by email or chat promptly

• Manage daily & weekly workflow, pace, and efficiency of the team.
• Regularly check in with assigned teammates and monitor and evaluate performance.

• Translate sales commitments into executable launch plans with confirmed timelines and sequencing
• Conduct site assessments and confirm readiness before any equipment moves

Position Overview:

We are seeking a skilled Maintenance Team Member to join our dynamic team. The
ideal candidate will have a strong background in servicing and maintaining commercial kitchen
equipment, plumbing, and performing general maintenance.

• Own the end-to-end personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences.
• Build a unified personalization strategy that spans discovery, ordering, search, and post-order experiences.

• Execute the weekly merchandising calendar: collections and banners updates across markets
• Apply and review meal labels; QA and adjust output from the automated bulk-tagging tool

• Lead the Business Analytics team. Manage, coach, and develop a team of analysts. Set clear priorities, unblock the team, and create the space for people to step up and own more.
• Own stakeholder management. Be the primary analytical partner to Growth, Marketing, Product, Finance, and Operations leaders — translating ambiguous business questions into sharp analysis and clear recommendations.

• Set and drive the product vision and roadmap across Home Screen, Search, Menu, Swimlanes, Collections, Product Tile & Detail, Cart & Checkout, and Core UI Components.
• Define a coherent discovery experience across web and mobile that scales with catalog complexity and evolving user needs.

• Own the YPC roadmap: subscriber personalization, wellness menu verticals (GLP-1, Everyday Wellness, Fitness Fuel, Healthy Heart, Blood Sugar Balance, Kids), and menu recommendation logic.
• Own the chef and recipe pipeline: chef onboarding, recipe intake, tagging, and QA.

• Run AI-assisted outbound campaigns in Artisan — building and refining target lists, messaging, and sequences, and owning the quality and results rather than letting automation run on autopilot.
• Generate new business through a multi-channel outbound approach including cold calling, email, social selling, and strategic account outreach.

• Own the vision for the brand visual identity and bring the essence of CookUnity to life through a differentiated design system that shapes all consumer touchpoints
• Bring a proven aesthetic sensibility from a top-tier B2C consumer brand and apply it to CookUnity's product surfaces, informing both day-to-day craft and our longer-term design language.

• Execute, support, and supervise pick-and-pack operations for all B2B orders, ensuring accuracy and quality standards are met before dispatch.
• Own all B2B-specific SOPs on the floor, serving as the primary enforcer and day-to-day trainer for every B2B standard operating procedure, including multi-bag chain of custody, client-specific packaging requirements, and Smart Fridge protocols.

• Execute, support, and supervise pick-and-pack operations for all B2B orders, ensuring accuracy and quality standards are met before dispatch.
• Own all B2B-specific SOPs on the floor, serving as the primary enforcer and day-to-day trainer for every B2B standard operating procedure, including multi-bag chain of custody, client-specific packaging requirements, and Smart Fridge protocols.

• Operational Oversight

Monitor real-time operations to ensure adherence to SOPs.
Address and resolve operational issues promptly to avoid operational disruptions.
Ensure compliance with KPIs (Sealed Meals Per Hour, Labor, Food Safety Compliance)
Act as the first escalation point for on-ground teams.

• Partner with hiring managers and the Talent team to own full-cycle recruiting or key portions of searches across B2B functions
• Leverage standardized processes on intake/role-opening framework and maintain compliance with TA Team SLAs

• Languages: TypeScript, Kotlin
• Backend: Node.js with Fastify and Express; plus a Kotlin/JVM service

• Serve as the subject matter expert in front end technologies including React and NextJs.
• Mentor and educate developers on clean code methodologies through knowledge sharing and PR reviews