Jobs at Algolia - Page 2

• Recruit and account manage key Algolia partners across a range of partner types including large complex consulting companies (Accenture, Publicis, EPAM), advisor firms, system integrators, technology companies (e-commerce platforms and complimentary SaaS providers such as Salesforce, Adobe, Commercetools, Amplience), often referred to as ISVs to drive revenue (in alignment with our GTM strategy)

• Recruit and account manage key Algolia partners across a range of partner types including large complex consulting companies (Accenture, Publicis, EPAM), advisor firms, system integrators, technology companies (e-commerce platforms and complimentary SaaS providers such as Salesforce, Adobe, Commercetools, Amplience), often referred to as ISVs to drive revenue (in alignment with our GTM strategy)

• Recruit and account manage key Algolia partners across a range of partner types including large complex consulting companies (Accenture, Publicis, EPAM), advisor firms, system integrators, technology companies (e-commerce platforms and complimentary SaaS providers such as Salesforce, Adobe, Commercetools, Amplience), often referred to as ISVs to drive revenue (in alignment with our GTM strategy)

• Respond to tickets accurately and within the SLA. Tickets may include:

Employee data changes
New hires & terminations
Report requests
Primarily scope: UK & AUS

• Employee data changes

• Identifying core operational issues that are most critical to GTM success that can be addressed with technology.
• Aligning the GTM tech stack strategy with business objectives.

• You want to work in an international environment.
• You value the strength diversity provides.

• Design compensation packages and bonus/commission programs that align with the company’s strategic plan
• Identify trends and implement new practices to engage and motivate employees

• Operate the Search Products, automating the first response
• Build components that improve reliability and performance

• Operate a migration tooling orchestrator that has a huge impact on the product scalability, reliability and cost
• Operate the Search Products

• Handling technical requests via web and email support channels.
• Conducting professional and empathetic conversations with customers to gather information, troubleshoot, and resolve their technical obstacles.

• Qualify applications and partner leads through the partner portal and Algolia website
• Nurture and grow a community of 250+ Algolia partners in EMEA through campaign recruitment, webinars, blogpost

• Qualify applications and partner leads through the partner portal and Algolia website
• Nurture and grow a community of 250+ Algolia partners in EMEA through campaign recruitment, webinars, blogpost

• Provide comprehensive sales operational support, including but not limited to territory management, rules of engagement decisions, headcount and capacity management, top of funnel/pipeline analysis and forecasting
• Define, design, and interpret key performance metrics to deliver insights and recommendations

• Provide comprehensive sales operational support, including but not limited to territory management, rules of engagement decisions, headcount and capacity management, top of funnel/pipeline analysis and forecasting
• Define, design, and interpret key performance metrics to deliver insights and recommendations

• Design and deploy a cloud-native API Management to boost platform scalability, security, and reliability, while expediting new feature setup for swift and seamless onboarding of development teams.
• Spearhead the design and implementation of a robust and scalable CI/CD toolchain, serving as a centralised build factory to streamline development processes and ensure consistent quality across all services hosted on the product platform

• Be a key contributor to the design and development of the Algolia API
• Be responsible of the quality, soundness of the system

• Customer onboarding
• Ad-hoc service delivery

• You want to work in an international environment.
• You value the strength diversity provides.

• You want to work in an international environment.
• You value the strength diversity provides.

• CI/CD Development and Maintenance: Contribute to the design, optimization, and maintenance of the CI/CD pipelines to improve the speed, reliability, and efficiency of the development lifecycle. Assist in driving standardization across various services hosted on the platform.
• Observability Enhancement: Lead efforts to improve the observability of critical systems, work...