SaaS Administrator

Algolia is a mature, post-series D SaaS company focused on AI driven search as a service. We are looking for an Engineering System Administrator to join the IT team with a primary focus on owning and administering SaaS tools for our Product and Engineering teams. This is a succession position that will be split 50/50 in application development and engineering SaaS stack management. This position will be classified as partial remote, with 2-3 days in the Paris office. This position may have up to 10% travel.

The Algolia IT team cares about the needs of our organisation and the satisfaction of our end users. We are candid in communicating what needs to be done and we have the grit to see myriad tasks and projects completed during daily and quarterly timeframes. We trust each other, demonstrate respect for each other and are willing to ask for and provide help to each other.

Cultural fit:

• You want to work in an international environment.
• You value the strength diversity provides.
• You love being part of a team that exists in the operations nexus.
• You are excited to support a primarily remote organisation.

Critical traits:

• You possess an extensive Software Development background.
• You prioritise tasks effectively and self-initiate completion.
• You build relationships with non-IT stakeholders efficiently.
• You are adaptable in a fast-changing environment.
• You can demonstrate excellent communication skills.

System Administration Responsibilities:

• Own and deliver best-in-class configuration and administration for GitHub and Datadog over the next 9 - 12 months.
• After GitHub and Datadog mastering, design and improve of current Enterprise IAM standards to the R&D application stack.
• Manage internal stakeholder and vendor relationships while building processes that align to business needs.
• Expand IT’s operational excellence to partner teams within the R&D organization.

SaaS Responsibilities:

• Learn the complex SaaS environment inside of Algolia from an automation and stack management perspective.
• Propose improvements in stack maintenance and execute them.
• Identify ideal targets for procurement and sunset.

Requirements:

• Excellent spoken and written English & French language skills.
• A Degree in Computer Science, IT or its equivalent.
• 3+ years of technical support or project experience.
• 4+ years managing SaaS environments.
• This is a FTE role.

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