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About the job
Job Title: Senior Infrastructure Engineer (Citrix, VDI & End User Services)
Job Location : Austin TX (onsite role – All 5 days)
Position Summary
We are seeking a highly experienced Senior Infrastructure Engineer to join the End User Services Citrix Engineering team. This individual will serve as a senior technical engineer responsible for the design, engineering, automation, optimization, and operational support of a global Citrix and Virtual Desktop Infrastructure environment.
The ideal candidate has deep experience across Citrix Cloud, Citrix Virtual Apps and Desktops, Windows desktop engineering, Azure-hosted VDI, VMware virtualization, authentication technologies, profile management, monitoring, and automation. This role requires a practical engineering mindset, strong ownership, excellent communication, and the ability to convert recurring operational pain points into repeatable automation and measurable platform improvements.
Experience Requirements
Required Experience
- 8+ years of Windows infrastructure or end user computing engineering experience.
- 8+ years supporting enterprise Citrix environments.
- 5+ years supporting large-scale VDI deployments.
- 5+ years developing and supporting production-grade PowerShell automation.
- Experience supporting environments with thousands of users across multiple regions.
- Experience leading major infrastructure, desktop, VDI, or cloud transformation projects.
- Experience with source control, peer review, structured logging, and automation support lifecycle practices.
- Strong incident response, problem management, and RCA experience.
Preferred Experience
- Citrix Cloud, Microsoft Azure, VMware, or related platform certifications.
- Experience in financial services or another highly regulated enterprise environment.
- Experience supporting trader, developer, or high-performance virtual desktop use cases.
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