Founder's Office

Founder's Office | Pretture

Location: Mumbai | Hybrid
Experience: 1–3 years
Employment Type: Full-time

About Pretture

Pretture is a fashion-tech SaaS company building one of the most specialised ERP platforms for the fashion industry.

We work with 150+ fashion brands, including some of India's most celebrated designer labels such as Rahul Mishra, Gaurav Gupta, Amit Aggarwal, JJ Valaya, Raw Mango and many more.

Founded by IIT Bombay alumnus, Pretture simplifies the complex backend operations of fashion businesses across production, purchasing, inventory, retail, sales and distribution.

Recognised among YourStory's Top 50 Indian Tech Startups, Pretture is on a mission to make technology simpler, smarter and more accessible for fashion businesses.

As we enter our next phase of growth, we are looking for a highly organised, resourceful and proactive individual to join our Founder's Office.

About the Role

This is not a conventional administrative or single-function role.

You will work closely with the founders and take ownership of multiple aspects of business operations, people coordination, client relationships and internal execution.

You will be an integral part of the organisation, ensuring that people, processes, communication and everyday business activities run smoothly.

The role offers an opportunity to gain first-hand exposure to entrepreneurship, business management, SaaS, the fashion industry and the workings of a growing technology company.

What You Will Own

1. People & Team Operations

• Coordinate the end-to-end recruitment process, from job postings and candidate sourcing to screening, interviews and onboarding.
• Support team building, employee engagement and internal communication initiatives.
• Coordinate with team members to ensure smooth internal communication and resolution of routine people-related requirements.

2. Business & Administrative Operations

• Ensure smooth day-to-day business and administrative operations.
• Coordinate with vendors, service providers and external stakeholders.
• Manage meetings, schedules, logistics and routine administrative requirements.
• Identify operational gaps and proactively work towards improving internal processes.

3. Inbound & Business Coordination

• Manage incoming enquiries through the website, email, calls and other communication channels.
• Understand the nature of enquiries and ensure they reach the appropriate person or team.
• Coordinate prospective client interactions, product demonstrations and meeting schedules.
• Maintain enquiry records and ensure timely follow-ups.
• Ensure that no important business opportunity or communication slips through the cracks.

4. Client Relations & Experience

• Coordinate with existing clients and ensure timely, professional communication.
• Act as a coordination bridge between clients, the founders and internal teams.
• Track client requirements, feedback, pending queries and follow-ups.
• Work closely with implementation and support teams to ensure client-related matters are addressed.
• Help maintain the high standards of client experience expected by some of India's leading designer brands.

5. Founder's Office & Special Projects

• Work directly with the founders on business priorities, initiatives and special projects.
• Maintain task trackers, monitor deadlines and ensure timely execution of important assignments.
• Coordinate with different teams to drive projects forward.
• Assist with research, presentations, reports and business documentation.
• Take ownership of ad-hoc responsibilities and ensure that tasks are followed through to completion.
• Bring structure, clarity and accountability to everyday business activities.

The Person We Are Looking For

We are looking for someone who:

• Takes ownership and gets things done without constant supervision.
• Is exceptionally organised and can manage multiple responsibilities.
• Has excellent verbal and written communication skills.
• Is comfortable interacting with clients, candidates, employees, vendors and senior stakeholders.
• Is proactive, resourceful and naturally inclined towards problem-solving.
• Can adapt quickly to changing priorities and work independently.
• Has strong attention to detail and a sense of responsibility.
• Is comfortable working with spreadsheets and digital tools.
• Is enthusiastic about startups, technology, entrepreneurship and the fashion industry.
• Experience in a startup, SaaS company, business operations, client servicing or a generalist role will be an advantage.

Why Join Pretture?

• Work directly with the founders and be part of important business decisions and initiatives.
• Get exposure to multiple business functions rather than being restricted to one department.
• Work with an established fashion-tech platform serving 150+ designer brands.
• Learn how a specialised SaaS company builds products, serves clients and scales operations.
• Take ownership, bring your ideas to the table and grow with the organisation.
• We value initiative over instructions, ownership over supervision and execution over just planning.
• If you enjoy taking responsibility, working with people and making things happen, we would love to hear from you.
• Compensation: ₹30,000–₹40,000 per month, depending on experience and suitability.
• Work Model: Hybrid – Mumbai.

Apply: Send your CV to [email protected] with the subject line: Founder's Office Application.