Software Quality Assurance Analyst II

The Software Quality Assurance Analyst II plays a critical role in ensuring Tire Rack’s software solutions are reliable, effective, and aligned with business needs. This position partners with software developers, subject matter experts, and IT leadership to understand requirements, develop testing strategies, identify defects, and confirm that solutions meet established quality standards before and after implementation.

This role is ideal for a detail-oriented problem solver who values accuracy, enjoys identifying opportunities for improvement, and can clearly communicate technical and business information to a variety of audiences.

What You’ll Do

• Perform quality audits of software solutions developed and delivered by internal software development teams.
• Partner with subject matter experts and stakeholders to understand business requirements and translate them into effective test cases, scenarios, and validation criteria.
• Develop, execute, enhance, and refine software testing procedures to identify defects and confirm solutions meet business and quality requirements.
• Analyze testing results, identify trends and risks, and communicate project status and findings to the Software Quality Assurance Manager.
• Clearly document software defects, issues, and opportunities for improvement.
• Collaborate with developers throughout the defect-resolution process and perform follow-up testing to validate bug fixes and enhancements.
• Verify that software solutions function as intended and meet established requirements following implementation.
• Assist with evaluating and improving quality assurance processes, testing methodologies, and documentation standards.
• Develop and evaluate user manuals, process guides, user documentation, and other reference materials.
• Prepare and deliver presentations on newly developed software solutions and quality assurance results to management and other stakeholders.
• Maintain accurate documentation of test cases, testing results, defects, and project status.
• Work independently while collaborating effectively with cross-functional teams.
• Perform other duties as assigned.

What We’re Looking For

You bring strong analytical skills, exceptional attention to detail, and a commitment to delivering accurate, high-quality work. You are comfortable working independently, collaborating across teams, and communicating technical information to both technical and non-technical audiences.

Required Qualifications

• Associate’s degree in a relevant field of study or equivalent professional experience.
• Minimum of two years of professional experience in a software quality assurance role.
• Ability to understand, interpret, and analyze business requirements.
• Strong analytical, critical-thinking, and problem-solving skills.
• Exceptional attention to detail and commitment to accuracy.
• Excellent organizational, time-management, multitasking, follow-up, and prioritization skills in a rapidly changing environment.
• Strong verbal and written communication skills.
• Ability to communicate technical information clearly to non-technical audiences.
• Ability to prepare and deliver management-level presentations for newly developed software solutions.
• Self-motivated and capable of working independently while contributing effectively as part of a team.
• Intermediate proficiency with Microsoft Word, Excel, Outlook, and Visio or similar flow-charting tools.

Work Schedule

• Standard Days: Monday–Friday
• Occasional weekends may be required based on business or project needs.

Why Join Tire Rack?

At Tire Rack, quality technology supports every part of our business—and quality assurance helps ensure those solutions perform as intended. You’ll work in a collaborative IT environment where your attention to detail and ability to identify issues before they affect users will directly support reliable technology and a better experience across the organization.

We offer competitive pay, strong benefits, and the opportunity to grow your career while contributing to meaningful software solutions in a stable, high-impact organization.