Perform quality audits of software solutions developed and delivered by internal software development teams.
Partner with subject matter experts and stakeholders to understand business requirements and translate them into effective test cases, scenarios, and validation criteria.
Lead the strategy, design, and execution of A/B and multivariate testing to improve digital performance and the online customer experience
Analyze customer journeys, visitor behavior, traffic patterns, conversion funnels, and other digital performance metrics to identify opportunities for improvement