Front Desk / Office Support

About the Role:
We are looking for a highly experienced, polished and professional Front Desk / Office Support professional to serve as the first point of contact for the organisation and provide general office support.

Key Responsibilities:

Welcome and attend to clients, visitors and guests professionally.
Manage the reception area and ensure it is neat and welcoming.
Handle calls, enquiries and correspondence.
Manage visitors, appointments and meeting arrangements.
Provide accurate information about the organisation and its financial products/services.
Support day-to-day office administration.
Coordinate with internal teams regarding clients and visitors.
Maintain confidentiality and professional standards.

Requirements:

3–5+ years’ experience in front desk, executive reception, hospitality, customer service or a similar client-facing role.
Excellent verbal and written communication.
Good knowledge of financial products and services.
Strong interpersonal and customer service skills.
Polished, confident and professional presentation.
Strong corporate etiquette and client management skills.
Comfortable interacting with senior executives and high-value clients.
Strong organisation and multitasking skills.
Proficiency in Microsoft Office/Google Workspace.
Bank, fintech, financial services, premium hospitality or professional services experience is an advantage.