Systems Engineer - IT Infrastructure and Cloud Services

Wage Rate

$94000-125000/yr

Overview

TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid-market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

As a subsidiary of TKC Holdings, Inc. and Keefe Group, ICSolutions (ICS) has been a leading provider of innovative telecommunications products and exceptional customer service to correctional facilities across the nation.

About This Position

The Systems Engineer supports rapidly growing infrastructure of Linux servers and deployment/maintenance of custom ICS applications via automation. This person will also assist with planning and deploying resources to cloud platforms as needed to support the business.

Essential Functions, Duties, And Responsibilities

• Writing and maintaining code for the purposes of automating various functions of the organization.
• Monitor logs and dashboards to proactively identify and resolve troubles.
• Break/fix escalations from various departments.
• Patching security vulnerabilities and bugs via server management platform.
• Identify and implement new tools to improve operations.
• Maintain existing project documentation and create new documentation as needed.
• Other duties as determined by the needs of the business.

What You'll Need

• At least 5 years of experience maintaining production Linux infrastructure in a leading role.
• Familiarity with various automation platforms for on-prem and cloud based infrastructure (e.g. Ansible, AWX, Terraform).
• Familiarity with deploying and maintaining cloud based infrastructure, specifically Google Cloud Platform with a strong emphasis on following best practices regarding security and scaling.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Strong attention to detail and well-honed troubleshooting skills.
• Strong ability to work independently and efficiently.
• Strong communication skills to work directly with manager to plan/deploy/maintain new projects.
• Familiarity with creating and maintaining CICD workflows and webhooks/integrations within Gitlab.
• Advanced knowledge of Linux operating systems, preferably Rocky or other RHEL based distributions.
• Advanced ability to accomplish tasks via a Linux command line.
• Experience using a trouble ticket system, such as Service Now.

Preferred Experience:

• Experience with SQL and maintaining systems that host Postgres or MySQL databases.
• Experience with containers and on-prem virtualization platforms (e.g. Kubernetes, VMWare).
• Experience with Datadog as it relates to integrations, log management, metrics and alerts.
• Experience with server management tools. (e.g. Satellite/Foreman, IdM/FreeIPA).
• Experience managing web, caching and load balancing servers (e.g. Apache, Valkey/Redis, HAProxy).
• Experience with OpenBao or Hashicorp Vault.
• Experience with creating and maintaining automations to insure compliance with NIST 800-53.
• Experience with FedRAMP within various cloud platforms, preferably GCP.
• Experience supporting server class hardware and storage.(e.g. 45Drives Ceph clusters and Dell PowerProtect Data Domain).

Benefits

IC Solutions offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage

• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.

• Dental

• Vision

• Basic Life and Basic Accidental Death and Dismemberment Insurance

• Short Term Disability

• Long Term Disability

• Voluntary benefits that can be selected to create the right package for you

IC Solutions also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108