Sr. Solutions Engineer

Reports to: Director of Solutions Engineering

FLSA Status: Exempt

About Us

We have been recognized as one of Built In Chicago’s Best Startups to Work for in 2026!

Aeropay is a financial technology company modernizing money movement with pay by bank solutions. Headquartered in Chicago and backed by leading investors, Aeropay enables businesses to accept compliant, cashless payments through direct bank-to-bank (ACH) transfers, eliminating card fees and outdated payment rails. Powering online checkouts, in-store transactions and embedded payments, Aeropay’s flexible APIs and integrations are built on a secure and scalable infrastructure with compliance at the core. In industries where risk mitigation and user experience matter most, our platform gives our partners a faster, safer and more intuitive way to pay.

Aeropay is redefining what it means to pay—and get paid—by bank.

Position Overview

The Senior Solutions Engineer is responsible for leading technical discovery, solution design and implementation strategy for Aeropay’s enterprise partners. This role sits at the intersection of Product, Engineering, Revenue and Customer Success and will play a critical role in helping some of the world’s largest brands successfully evaluate, integrate and scale Aeropay’s platform.

This role will work closely with enterprise-level clients and executive stakeholders to understand business requirements, guide technical conversations and ensure successful implementation outcomes. The ideal candidate combines strong technical fluency with exceptional communication skills and the ability to operate confidently in both client-facing and internal strategic discussions.

Key Responsibilities

Enterprise Client Partnership:

• Partner directly with enterprise-level clients to understand technical requirements, integration goals and implementation strategy
• Act as a trusted technical advisor throughout the sales and implementation lifecycle
• Support technical presentations, product demonstrations and architecture discussions with both technical and executive stakeholders

Technical Solution Design

• Collaborate cross-functionally with Product and Engineering teams to design scalable technical solutions
• Guide API integration discussions and provide technical recommendations aligned with client needs
• Translate client feedback and implementation learnings into actionable product and engineering insights

Implementation & Optimization

• Support complex enterprise implementations from discovery through launch
• Troubleshoot technical issues and coordinate resolution across internal stakeholders
• Help optimize integration workflows, documentation and implementation processes as Aeropay scales

Cross-Functional Leadership

• Work closely with Product, Engineering, Revenue and Customer Success teams to align on priorities and client needs
• Assist in shaping implementation strategy and technical best practices for the broader Solutions Engineering organization
• Operate effectively in a fast-paced, high-growth startup environment with evolving priorities

Qualifications

• 6-8 years of experience in a client-facing Solutions Engineering, Technical Consulting or a similar function
• Experience working with enterprise-level clients and executive stakeholders
• Strong understanding of APIs, integrations and technical solution architecture
• Experience within fintech, payments or related infrastructure/platform businesses strongly preferred
• Excellent communication and interpersonal skills with the ability to explain technical concepts clearly
• Ability to balance technical problem-solving with business and client needs
• Experience operating in fast-paced startup or high-growth environments preferred
• Familiarity with payment systems, payment orchestration, cloud platforms or data infrastructure is a plus
• Software engineering or technical implementation experience is a plus

Working Location, Compensation & Benefits:

• This role is expected to be in office at Aeropay’s downtown Chicago HQ weekly from Monday through Thursday
• Salary Range: $140K - $160K base salary (DOE)

• Benefits Offered:

• Comprehensive Medical, Dental & Vision Coverage

• Maternity/Paternity Leave

• 401(k) Employer Match

• Flexible PTO

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.Aeropay is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation and the overall success of our business. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, parental status, genetic history, political affiliation or any other status protected by the laws or regulations in the locations in which we operate.

Compensation

The base pay range for this role is $140,000 – $160,000 per year.