Remote Customer Support Executive

We are looking for a Customer Support Executive to join our team for work-from-home online support.

The ideal candidate should be good with technology, computers, and online tools, and able to handle customer queries in a professional and timely manner. You should be comfortable working independently, managing multiple conversations, and learning new systems quickly.

Responsibilities:
• Respond to customer queries through chat, email, and support platforms
• Assist customers with account, payment, and transaction-related issues
• Follow up on pending cases and provide timely updates
• Escalate technical or urgent matters to the relevant team
• Maintain clear and accurate records of customer interactions
• Use online systems, dashboards, and internal tools efficiently
• Coordinate with operations and compliance teams when required

Requirements:
• Good communication skills in English
• Strong computer and internet skills
• Comfortable with online work and remote communication
• Tech-savvy and able to learn software/tools quickly
• Good problem-solving skills
• Able to handle work responsibly from home
• Previous customer support experience is a plus

Work Type:
• Remote / Work from Home
• Full-time or Part-time