Sales Development Representative

Role Summary

This is a full-time, hybrid role based in Bengaluru, with flexibility for occasional remote work. As a SDR, you will build and manage a qualified pipeline, and close B2B SaaS deals with mid-market and enterprise customers.
You will drive research, outreach, and demos while mentoring junior reps and aligning closely with the founder and product team. The ideal candidate is hands-on, data-driven, and comfortable owning both top-of-funnel (prospecting) and bottom-of-funnel (closing) activities.

Key Responsibilities

• Research target companies, segments, and geographies to build named account lists and identify ideal customer profiles (ICP).
• Identify key decision-makers and influencers (CXOs, Heads of CX, Operations, IT, Digital, Contact Center, etc.) in each target account.
• Execute structured outbound outreach using LinkedIn, email, and phone to generate qualified meetings (account-based selling approach).
• Create and publish regular LinkedIn posts to build personal brand, generate inbound interest, and position Rolkol as a thought leader in conversational AI.
• Run discovery calls, product demos, and solution walkthroughs; define use cases and quantify ROI for prospects.
• Own the full sales cycle from first touch to contract closure, including proposal creation, commercial negotiations, and handover to customer success.
• Maintain an accurate and up-to-date CRM with activities, opportunities, and forecasts.
• Analyze outreach, pipeline, and win–loss data to refine messaging, targeting, and sales process.
• Collaborate with marketing on campaigns, content, and events to support outbound efforts.
• Provide feedback to product and leadership on customer needs, market trends, and competitor positioning.

Qualifications & Skills

• 1-3 years of experience in outbound-led roles (SDR, AE, or Sales Manager).
• Proven track record of generating pipeline and closing deals in mid-market or enterprise accounts.
• Strong research skills and comfort using LinkedIn Sales Navigator and similar tools.
• Excellent written and verbal communication; ability to craft tight outbound copy and run consultative discovery.
• Demonstrated use of LinkedIn for social selling, content, and networking.
• Experience working in early-stage or growth-stage startups is a strong plus.
• Familiarity with CRMs and basic SaaS metrics (MRR, ARR, CAC, LTV, churn).