Junior Business Analyst

Roles & Responsible:

• Developing strong and sustainable customer relationships that promote retention and loyalty.
• Working closely with clients to ensure they are satisfied with the products and services they receive and to improve upon their adoption of the services.
• Establishing right customer success practices and processes customized to each client. Own the process of effective on-boarding of a
• new client, build expertise in their business by carefully studying their business problems and aligning our products and services for
• immediate adoption and success, and taking inputs from clients and constantly strive to improve solutions.
• Planning focused campaigns and health checks to ensure that our products/services are utilised effectively by the clients to ensure higher lifetime value [LTV].
• Becoming a single point of contact between the corporate clients (retail, travel and entertainment industries) and internal tech
• development teams and notify process problems and challenges to the management and development team in a timely manner.
• Executing regular meetings and events to educate and guide customers on Sciative's products and services and its benefits to support customer buying selection.
• Analyzing large data sets (we deal in millions of data point every day) and pull out actionable insights and business intelligence.
• Interacting with internal and external clients, their Leadership Teams and manage project and product plans.

Candidate Profile:

• BE/B Tech all Streams
• High problem-solving skills: able to logically breakdown problems into impact deliverables first, identify bottlenecks and work around them. Strong leadership skills
• Impressive executive presence and communication abilities Jr. Busine Analyst incremental milestones, prioritize high
• Sound knowledge in data software applications, Microsoft Excel, implementing sales strategies to perform assigned tasks effectively.
• Self-learner: highly curious, self-starter and can work with minimum supervision and guidance. Should
• Know User story writing and should be able to make BRD/FRD preparations.
• Should be aware of MicrosoftApplicatiions (Word, Excel, Power Point, Access)