Full-Stack Developer + Customer Success Associate (Code, Connect, Conquer!)

Important: We review candidates only through the application form linked at the bottom of this post. Please complete the form to be considered for the role.

About the Role

We’re looking for someone who can code, communicate clearly, solve problems fast, and work directly with customers.

This is not a pure desk coding role. You’ll work across product, technology, customer success, deployments, and live event execution. You may be fixing a Laravel/PHP issue one day, helping a client go live the next, debugging something urgent, training users, or supporting an event on-site.

AI tools are changing how software gets built, but they do not replace strong fundamentals. We’re looking for someone who can read code, understand logic, debug properly, fix issues at the code level, and verify or correct AI-generated output instead of blindly accepting it.

You’ll also get exposure to the AI and agentic systems we are building, including AI Event Manager and other automation agents designed to change how events are planned, launched, managed, marketed, and executed.

This role is for someone who wants to grow beyond basic coding into real engineering, product thinking, customer success, architecture, deployment, security, scaling, UI/UX, AI workflows, and live execution.

We’re building a high-ownership startup culture. This is not a clock-in, clock-out role. Event days can be intense. Client deadlines are real. Travel may be required.

If you’re looking for a predictable job with fixed hours, tightly defined responsibilities, and a clean check-in/check-out boundary, this is probably not the right fit.

But if you want real product exposure, real customers, real pressure, and real growth, this can be a strong opportunity.

What You’ll Do

• Build, improve, and maintain parts of our event technology platform using PHP, Laravel, JavaScript, HTML, CSS, and related web technologies.
• Read existing code, understand logic, debug issues, and make reliable fixes.
• Work directly with customers to support onboarding, training, live events, and issue resolution.
• Assist with deployments, testing, troubleshooting, and production-readiness checks.
• Use AI tools like Cursor, Claude Code, GitHub Copilot, ChatGPT, or similar tools to move faster.
• Review, test, and correct AI-generated code instead of blindly copy-pasting it.
• Improve product screens, workflows, forms, and customer-facing experiences with attention to usability and visual quality.
• Support AI-first product work, automation workflows, and agent-based systems where required.
• Identify product gaps, bugs, and improvement opportunities from real customer usage.
• Travel for events when required and help ensure smooth on-ground execution.
• Take ownership of problems instead of waiting for perfect instructions.

What We’re Looking For

• Strong computer science fundamentals and clear problem-solving ability.
• Working knowledge of PHP, Laravel, JavaScript, HTML, CSS, and web technologies.
• Ability to read unfamiliar code, understand existing logic, debug issues, and make fixes.
• Basic understanding of web applications, including frontend, backend, databases, APIs, hosting, and deployment.
• Interest in learning architecture, security, scaling, cloud infrastructure, Kubernetes, DevOps, and production systems.
• Comfort using AI tools intelligently without blindly trusting the output.
• Good product sense, basic UI/UX awareness, and an eye for clean, usable experiences.
• Good written and spoken English.
• Ability to understand customer problems and explain solutions clearly.
• High ownership mindset, willingness to learn fast, and comfort with pressure.
• Willingness to support events, client calls, travel, and high-intensity work periods when required.

We’re open to smart early-career candidates or interns who have done real work.

Good to Have

• Prior internship, freelance, open-source, or project experience.
• Experience with AI coding tools in real projects.
• Exposure to Linux, Git, APIs, MySQL, cloud platforms, Docker, Kubernetes, CI/CD, logs, caching, queues, or monitoring.
• Experience working with customers, support teams, or client-facing roles.
• Interest in events, SaaS, AI, automation, cloud infrastructure, agentic systems, or product design.

Why Join Us

Sarcon builds event technology used for conferences, exhibitions, corporate events, hybrid events, registration, check-in, event apps, AI matchmaking, lead capture, and more.

We are also building AI Event Manager and agentic workflows to rethink how events are created, marketed, managed, and executed. This is not AI as a small add-on. We are working on AI-first systems that can redefine how the events industry operates.

You’ll work close to the core team and see how real software is built, sold, deployed, scaled, supported, and used in live environments.

This role gives you a rare mix of coding, customer success, product thinking, infrastructure exposure, UI/UX exposure, AI exposure, and business context. For the right person, the learning curve will be steep.

Application Note

AI tools are welcome. Low-effort AI-generated applications are not.

You may use AI to improve grammar, structure, research, or speed. But if your application is generic, copy-pasted, or clearly written without real thought, it will be rejected immediately.

We are looking for people who can think, communicate, solve problems, understand systems, care about quality, and take ownership.

How to Apply

Fill this short form so we can fast-track your application:

https://forms.gle/ecVdQx8D57Mq8MEA8