Operations Project - Mumbai (Contractual)

FlixBus is a European long distance mobility provider with headquarters in Munich, Berlin, Milan, Paris, Santiago de Chile and New-Delhi. Since 2013, FlixBus has offered a new, convenient, and green way to travel which suits every budget. Thanks to a smart business model and an innovative technology, the former startup has established Europe’s largest intercity bus network in less than four years.

Join us for a unique opportunity to lay the foundation of our business in one of the world's largest bus markets. If you are passionate about sustainable mobility and you crave an exciting challenge and want to make a significant impact, we want to hear from you!

To support our team, we are currently looking for a motivated and driven Central Operations Project – Mumbai (Contractual)

Your Tasks – Paint the world green

• Execute and oversee daily operations of ongoing strategic initiatives.
• Maintain and update operational data to ensure accuracy and accessibility.
• Liaise with third-party vendors to ensure smooth operations and resolve any issues promptly.
• Oversee the management of various waiting lounges to ensure they meet our standards for comfort and customer service.
• Assist in identifying and launching new revenue channels to diversify our offering.
• Manage operations at various bus stations and stops to ensure efficiency and customer satisfaction.
• Act as the account manager for all rest stops across India, fostering strong relationships and ensuring high service standards.
• Analyze customer feedback and operational processes to identify areas for improvement.
• Implement strategies to enhance the overall customer experience.
• Conduct regular analysis of our operational processes.
• Recommend and implement changes to streamline operations and improve efficiency

Your Profile – Ready to hop on board

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations, project management, or a similar role.
• Minimum work experience of 1 year.
• Effective analytical and problem-solving skills.
• Ability to multitask and manage multiple projects simultaneously.
• Proficiency in MS Office (Excel, Word, PowerPoint) and data management tools.
• Experience in the travel or transportation industry is a plus.
• Willingness to travel as required.

Our Perks – More than just a job

• You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
• Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
• Teamwork makes the dream work. Our Flix Team has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
• We're not only green in colour. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.

Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.

About Flix

We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have travelled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun.

Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

The following video shows our amazing success story: