Solutions Architect

Our Mission

hyperexponential is taking the traditional insurance industry by storm with our SaaS platform, hx Renew, which insurers use to build complex mathematical models to make better pricing decisions faster—decisions like “how much should I charge Adele to insure her worldwide concert tour?” or “how much should I charge California to insure all of its public buildings against a massive earthquake?”.

hx Renew is self-serve, allowing insurers to rapidly develop and iterate models in Python and React with all of the benefits of a modern software development environment, but without any of the overhead historically required to support one. This has allowed them to reduce the typical 'time-to-model' from months to weeks, and sometimes even days!

This winning formula means we've become a market leader in just five years, with customers ranging from the largest (Aviva, 'Top 5' US Insurer) to the newest and most advanced (Convex, Inigo) - proving the power and flexibility of hx Renew.

In 2023, we doubled our revenue. In early 2024, we received our Series B raising $73M and are on a path to become an Insurtech Unicorn ($1bn valuation). Our plan is to reach $100M in revenue in the next 2-3 years, which is ambitious but very achievable.

Want to help us write the next chapter of our epic tale? You'll be joining a team filled with the smartest and kindest operators in the industry, all proudly aligned to a mantra of working 'smart and hard' (meaning challenging problems, not long hours). You'll grow as we grow, giving yourself a once-in-a-lifetime opportunity to be part of a successful scale up as it accelerates into the future. Lastly: you'll have fun doing it—guaranteed.

It’s always the best time to join hyperexponential, but if there were a best best time—it’s now.

Field Engineering at hyperexponential

Our Field Engineering team provides a world-class technical capability to our Revenue function, with a mission to supercharge its three core pillars: Sales, Marketing, and Customer teams.

Our primary objective is to help our customers realise the full value and benefit of hx Renew by helping them deeply and seamlessly integrate it into their ecosystem.

This journey begins during the sales process, continues through onboarding as a customer, and beyond into consultancy/professional services once they're live.

Away from the client/prospect/customer journey, we develop and maintain a growing suite of system integration libraries and components that act as the 'lines' we draw when we 'connect the dots' with our clients.

Your Mission

You will not only be our first US-based Solutions Architect, but also a foundational team member of our newly established New York office! As such, you will be at the forefront of scaling our presence and impact across the US market. You’ll execute the mission of our Field Engineering team while building strong relationships with customers, helping them integrate hx Renew into their systems, and ensuring that we continue to evolve as a market leader in the US Insurtech space.

As our first US-based Solutions Architect, you will have the opportunity to shape US Field Engineering function from scratch. This is an exciting opportunity to make a real impact while growing your career!

Key Responsibilities

Sales

• Run effective and efficient workshops to understand client needs, mapping them to our onboarding and integration playbooks

• Build relationships with clients to drive low-friction Sales and Onboarding processes

• Support RFP, RFI, due diligence, and Q+A requests

• Develop and present proofs-of-concept to demonstrate the integration capabilities of hx Renew

Customer

• Support customer onboarding, helping to deliver their previously-agreed integration plans

• Deepen relationships with customers, becoming their 'trusted advisor' on all things hx Renew

• Provide consultancy/professional services, solving unique challenges for our customers (and sometimes our colleagues!)

Field Engineering

• Develop and maintain system integration libraries and components

• Act as 'Customer Zero', working with our Product Engineering team to drive new features and improvements

Marketing, Learning, Sales Enablement

• Develop and maintain reusable assets (use-cases, handbooks, playbooks, presentations, videos, one-pagers, white-papers, etc.) that absorb the majority of demand 'upstream'

• Promote hyperexponential (and your work!) in the industry and community by blogging, and speaking at meet-ups and conferences

Experience and Skills

To be successful in this role, you'll need to have:

• Experience working as a Solutions Architect (or equivalent: Sales Engineer, Solutions Engineer, Field Engineer, etc.) with a demonstrable track record of working with clients to deliver effective and efficient solutions

• Software development skills and experience (ideally Python, and/or Rust, Go, Kotlin, Java, etc.)

• Sound technical knowledge, ideally across multiple technical competencies and levels (e.g., APIs, networking, databases, security, compliance, observability, architecture)

• Excellent communication skills (written, graphical, remote, in-person, presentation, one-on-one, one-to-many) with the ability to engage, influence, and inspire stakeholders and colleagues to drive collaboration and alignment

• Understanding of networking concepts (TCP/IP, HTTP, routing, firewalls, TLS, VPNs)

• Understanding and experience of Authentication and Authorization patterns (SAML, SCIM, OAuth, JWT, etc.) and providers (e.g., OKTA, Auth0, AzureAD, etc.)

• Good understanding and experience of interfaces and integration patterns (APIs, message queues, Webhooks, SQL, etc.)

Bonus points:

• Experience working with insurance technology

• Experience working within a high-growth enterprise B2B SaaS scale up

• Experience producing requirements for internal product development teams

Interview Process

• Initial phone call to see if we fit

• Intro interview with our Field Engineering team

• Case study/role-play/panel + Meet the team

• 1:1 with Field CTO

• We offer!

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.