Strategy and Operations Manager - Marketing

Hey! We’re Plum, your smart saving and investing app on a mission to help grow money for life. Whether you’re stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum’s got your back.

Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI – that’s the magic of Plum! As recognition for our work, we’ve received awards from the likes of Deloitte, Finder, and more.

That’s all down to our passionate team of 200+ Plumsters, who work around Europe to help us achieve our mission. And now we’re looking for more brilliant people to join us on our journey.

The role

We are looking for an ambitious and motivated individual to join the Plum Marketing Department as Strategy and Operations Manager, being the strategic right-hand person to the VP Marketing. In this role, you will play a pivotal role in driving strategic growth, enhancing operational efficiency and managing high-priority projects. The role combines leadership, analytical, and execution capabilities to ensure alignment between strategic vision and operational delivery.

What you will do

Strategic initiatives

• Lead the quarterly and annual planning for the Marketing Department. Ensure that the OKRs flow through the organisation and ensure there is a framework for monitoring and feeding back on OKR performance.
• Define and translate strategic objectives into actionable roadmaps and track their progress.
• Develop frameworks for decision-making to address long-term business challenges and opportunities across stakeholders.

Operational initiatives

• Continuously build, implement and optimize scalable processes to fuel the Marketing organization.
• Identify and resolve organisational challenges and bottlenecks, working to streamline operations and improve overall efficiency.
• Analyze key performance metrics to identify bottlenecks and recommend improvements.

Special projects

• Lead a wide range of high-impact, special projects end-to-end with tight deadlines.
• Assess feasibility and ROI of new business opportunities or partnerships.
• Drive these projects by collaborating with various departments on the execution and delivery.

About You

• Proven experience in strategy consulting or operations in a tech environment.
• Strong analytical skills with the ability to synthesize data into actionable insights.
• Exceptional project management skills with a focus on execution and results.
• Demonstrated ability to work cross-functionally and influence without direct authority, coordinating and leading multiple teams to achieve impact.
• Excellent communication skills, both verbal and written.
• Ability to think and act creatively, advocating for and promoting new ideas that align with the goals of the company and the department.

• Proficiency in tools such as Excel/ Google Sheets, SQL, Tableau, or similar analytical software.

• Enjoy working in a fast-paced, dynamic, and entrepreneurial environment.

Plum's Perks

• We're all in this together! Own part of the company through stock options 💷
• Private health Insurance.
• Annual training budget.
• Flexible approach to remote working, though we encourage at least 2-3 days a week in our beautiful office in central London for optimal collaboration.
• Team breakfast on Tuesdays and team lunch on Thursdays in the office, as well as a plentiful supply of fruit, snacks and coffee.
• Free Plum Premium subscription (normally £9.99 a month).
• 2 weeks paid sabbatical after four years of service.
• 25 days holiday a year, excluding bank holidays (33 in total).
• 45 days work from anywhere.
• Employee referral scheme up to £4000.
• 1 day paid leave for volunteering, supporting you giving back to society.
• Enhanced parental leave.
• Team trip to secret destinations once a year ✈️
• A vibe that’s 🦄🌈💯

If you think this sounds like a bit of you then don’t hesitate to get in touch!

Thanks,

Plum Τeam 💜

*Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.