Inbound Success Coach (Japanese)

POS-26830

Who are we?

HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better.

At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are.

HubSpotは、スケーリングカンパニー向けの主要な顧客関係管理（CRM）プラットフォームです。世界中の何万人ものお客様が、HubSpotのマーケティング、セールス、カスタマーサクセスソフトウェアを利用して、ビジネスを成長させています。私たちの使命は、お客様の成長を支援するだけでなく、より良い成長を支援することです。

What’s the role?

Do you want to join a high producing and impactful sales team at HubSpot? The mission of the Inbound Success Coach (associate inbound business development) team is to provide customers and prospects with the most immediate and high quality first interaction with HubSpot to drive great customers. This is a perfect entry-level role for someone passionate about building a career in sales.

HubSpotのセールスチームで大きなバリューを提供してみませんか？Inbound Success Coach（インバウンドインサイドセールス））チームのミッションは、顧客を増やすために、顧客や見込み客に最も迅速で質の高いHubSpotとの最初のやり取りを提供することです。営業でキャリアを築きたいという情熱のある方には最適なお仕事です。

What will you do?

• Navigate a high volume of product and sales related inquiries
• Conduct consultative pre-qualification of prospects for HubSpot’s sales process via phone, live chat, and email
• Help remove technical barriers for our users and recommend software best practices
• Set up high-quality appointments with the appropriate sales team members for Inbound Growth Assessments
• Identify and deliver best next steps or resources to assist customers and users

• Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike

• 製品および販売に関するお問い合わせの対応。

• 電話、ライブチャット、電子メールを通じて、見込みのお客様に対してコンサルティングなアプローチのものとニーズの事前確認を行う。

• ユーザーの技術的障壁を取り除き、ソフトウェアのベストプラクティスを推奨する。

• セールスチームメンバーと質の高いアポイントメントを設定する。

• お客様やユーザーを支援するために、最適な次のステップやリソースを特定し、提供する。

• HubSpot社内の部門横断的なコラボレーションにより、HubSpotとHubSpotの顧客/ユーザー双方のエクスペリエンスを向上する。

Who are you?

• Excellent written and verbal communication skills in Japanese and English
• A strong technical aptitude to help our users succeed with the HubSpot software
• A passion for helping our prospects’ businesses grow
• Initiative to find the resources needed to be successful in this role
• An ability to work collaboratively to solve problems

• HEART (check out our Culture Code)

• 日本語および英語での優れた書面及び口頭による優れたコミュニケーション能力

• ユーザーがHubSpotのソフトウェアで成功するための技術的適性の取得ができる

• 見込み顧客のビジネスの成長を支援する情熱

• この役割で成功するために必要なリソースを見つける主体性

• 協働して問題を解決する能力

• HEART (カルチャーコードを確認する)

What are the benefits?

• Work From Home options available. You choose Home, Office or Flex!
• World Class New Hire Training
• An education allowance up to $5,000 USD/annually
• Unlimited Time Off Policy
• Health Insurance Allowance
• Free books program
• Fitness reimbursement
• Five-year sabbatical - Paid 4 week Sabbatical and a Sabbatical bonus!
• A clear career advancement path

• Primary Caregiver Leave of 22 weeks and Secondary Caregiver Leave for 6 weeks

• 在宅勤務のオプションがあります。ホーム、オフィス、フレックスのいずれかを選択します！

• 新入社員研修の充実

• 最大5,000米ドル/年の学費補助

• 有給無制限

• 健康保険手当

• 無料図書プログラム

• フィットネス補助金制度

• 5 年間のサバティカル - 4 週間の有給サバティカルとサバティカル ボーナス!

• 明確なキャリアアップパス

• プライマリーケアギバー休暇22週間、セカンダリーケアギバー休暇6週間

こちらに外部の記事ですが、ISCメンバーの特集記事があります。

業務やキャリアについてよりイメージをお持ちいただけると思いますので、ご覧ください。

日系ベンダーから「HubSpot」へ。仕事も、子育ても諦めない。フルリモートで志す、営業としての成長

HubSpot culture is driven by a shared passion for our mission and metrics. It is a culture of amazing, growth-minded people whose values include using good judgment and solving for the customer. Employees who work at HubSpot have HEART: Humble, Empathetic, Adaptable, Remarkable, Transparent.

HubSpotの文化は、当社のミッションと指標に対する情熱を共有することで推進されています。適切な判断を下し、お客様のために解決することを価値観とする、素晴らしい、成長意欲のある人々が集まる文化なのです。HubSpotで働く社員は、HEART：謙虚、共感、適応、驚異、透明性を持っています。

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

We know the confidence gap* and* imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

**If you need accommodations or assistance due to a disability, please reach out to us using this form.* This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.*

*At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. *

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

**Germany Applicants:* (m/f/d) - link to HubSpot's Career Diversity page here.*

**India* Applicants: link to HubSpot India's equal opportunity policy here.*

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's *Privacy Notice** explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.*