Sales Development Representative(SDR)

About iCompaas.com:
At iCompaas.com, we value innovation, integrity, and customer success. Our team is dedicated to delivering top-notch compliance automation solutions that make a real difference for our clients(startups and SMBs). If you’re passionate about helping businesses overcome compliance challenges and have the experience to make an immediate impact, we’d love to hear from you.

Job Summary:
We are seeking a proactive Sales Development Representative (SDR) to manage outbound leads and conduct discovery calls before handing them off to our sales closers. This is an unpaid internship for 1 to 3 months(depending on the pace of their understanding), the candidate will be trained in CRM, basics of cloud computing and cybersecurity; and will be evaluated after this period will be selected for a paid role. This role is important in driving the growth of iCompaas by building strong relationships with prospects and ensuring a seamless transition through the sales pipeline.

Key Responsibilities:

Lead Management:
• Respond to outbound warm leads generated through various channels (warm and cold phone calls, website forms, chat, & emails).
• Maintain and update CRM system with accurate lead information and interaction history.

Discovery Calls:
• Conduct initial discovery calls to understand the prospect’s business needs, compliance challenges, and potential fit with iCompaas solutions.
• Ask insightful questions to gather key information about the prospect’s industry, employee size, and compliance requirements.

Relationship Building:
• Build rapport with prospects, ensuring a positive experience that reflects well on iCompaas.
• Nurture leads that are not yet ready to purchase through regular follow-ups and providing valuable information.

Qualifications:

Education:
• Bachelor’s degree in Business, Marketing, Communications, or a related field.

Skills:
• Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
• Strong active listening skills with the ability to ask probing questions and uncover needs.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
• Self-motivated with a proactive approach to work and a desire to achieve and exceed targets.
• Quick Learner

Personal Attributes:
• High level of professionalism and a conversational mindset.
• Positive attitude, resilience, and ability to handle rejection gracefully.
• Team player who can collaborate effectively with cross-functional teams.

Preferred Qualifications:
• Experience using other CRM systems.
• Knowledge of the cloud computing landscape and cybersecurity trends.
• Understanding of software, compliance, or technology sector.

*Note: *
Candidates who are interested after reading the "Job Summary" clearly should submit their interest and submit their application.