Senior Product Manager

Product Management at Deliveroo takes many forms. We’re a consumer-facing brand, with websites and mobile apps which help customers find great quality food which can be brought to them to satisfy their needs any time day or night. We’re a logistics company, directing a fleet of drivers around major cities across the globe using a dedicated native app. We’re a partner to restaurants, who see us as a way to unlock access to new customers and maximise the revenue of their existing business. And we’re a home for numerous internal teams building internally facing tools for Care, finance, and others, to keep the operation running effectively.

Life as a product manager can mean working in any or all of these areas, in order to deliver value to customers, drivers, and partners. Day to day, you’ll tackle new, interesting business problems, and find innovative, creative ways to solve them. We’re seeking brilliant and motivated Product Managers to help us keep moving things forward.

Mission

We are looking for a Senior Product Manager to join our Grocery and Retail team. You will be solving complex, exciting problems for our global partners to make sure we best set them up for success to fulfil our consumers’ orders. You’ll be doing that as part of an ambitious, fast-paced team, helping to set the goals and bringing those around you on the journey. You’ll be identifying key opportunity spaces and designing solutions, remaining curious and creative throughout the execution process, to make sure you’re delivering a solution that will truly add value.

What you’ll be doing

• Setting the strategy for your team, based on a deep understanding of your customer needs and opportunity spaces.
• Ensuring end-to-end ideation, product scoping and product execution, with engineering and experience colleagues.
• Ensuring successful go-to-market, product adoption and impact, with relevant go-to-market teams, data science, commercial teams, and others.
• Capturing insights from partner and account manager feedback across all of our markets, experiments, research, and data analysis to identify trends and pinpoint the drivers.

Requirements

• 6+ years experience in Product management, with a record of success partnering with engineers, product designers and data scientists to tackle complicated problems.
• Very strong communication skills, comfortable explaining highly complex topics and dealing with multiple stakeholders at once. You are a good storyteller but still get to the point, to win buy-in and alignment, across all stakeholder types.
• Able to identify and communicate future risks and potential headwinds and put robust mitigation plans in place.
• Proactive, independent, curious mindset and bias to action in ambitious problem spaces.
• Experience living or working in Deliveroo markets, or in the Grocery / Retail industry would be invaluable.

Why Deliveroo?

When our customers first think about Deliveroo, they probably think of getting anything within their local neighbourhood delivered to their doorstep in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.

We want to build a unique consumer experience that drives growth and differentiates Deliveroo in each of our markets - the only app you go to when you need food to eat now, groceries and non-food items quickly. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

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