NetSuite Business Analyst

Who We Are:

Founded in 2009, Reformation is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. We combine stylish, vintage-inspired designs with sustainable practices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. Setting an example for the industry, Reformation remains at the forefront of innovation in sustainable fashion—running the first sustainable factory in Los Angeles, using deadstock and eco fabrics, tracking and sharing the environmental impact of every product, and investing in the people who make this revolution possible. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.

Here at Ref, we put people first. We know that you can't innovate and do cool stuff without having everyone on board. So we work to create a culture where everyone feels like they belong and where their voices are truly valued. We build an inclusive culture together and make a real impact along the way.

Business Analyst - NetSuite

We are seeking a motivated, data-driven Business Analyst for NetSuite to join our technology team. You will be responsible for analyzing and optimizing our business processes with a focus on NetSuite, our core financial system. You will support all activities related to the scoping, development, and implementation of different organizational information systems and business software applications connected to NetSuite via middleware. Work on large scale projects that affect multiple functions within the organization, interface with different business partners to ensure projects have proper impact, coordinate with teams to rollout projects group wide. Will work with the Business Technical Solutions Sr. Manager, cross-functional end-users and vendor teams to help identify new projects, define requirements, and help translate that to the engineering team(s) to bring these business tools to life.

As the ideal candidate, you’ll have 3+ years of NetSuite experience as a business analyst. You’ll need to complement your prior experience with curiosity and autonomous decision-making with a desire to learn and grow both technical and functional skill sets.

What You’ll Do:

• Act as subject matter expert for NetSuite
• Be responsible for driving the evaluation, selection, design and delivery of reliable, scalable solutions to business initiatives for back end systems including finance, operations, order management and fulfillment
• Support growth and business objectives, actively engaging with business stakeholders to ensure clear understanding of business requirements, and alignment with strategic priorities, then work with Engineering to bring them to life
• Research, information architecture, lead the detailed project planning and execution of approved projects. Interface with the engineers working on the products daily; speak their language, write user stories, set them up for success
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs to improve business tools, user experience, and efficiencies
• Communicate any product challenges, timeline changes, and other updates that may affect Ref teams
• Collaborate directly with Operations, Finance and Engineering teams

What You’ll Need:

• 5+ years of experience in accounting, operations and e-commerce
• 3+ years of experience in NetSuite
• Experience with NetSuite roles and user administration
• Experience with NetSuite API integrations, scripts and workflows
• Previous experience with ERP, WMS, OMS, e-commerce integrations and technology infrastructures
• Ability to troubleshoot enterprise data and workflows in an environment connected via middleware
• Familiarity with agile project management and JIRA, Atlassian’s issue and ticketing software
• Distinctive problem solving, organizational, and analytical skills with a high aptitude for process thinking, execution and improving efficiencies
• Strong communication skills and detail oriented
• Have good leadership skills to supervise those involved with each stage in the process
• Understanding of testing best practices and co-ordinating QA and UAT

Who You Are:

• You thrive in a fast-paced, results-oriented environment
• You collaborate effectively with cross-functional teams and business partners
• You have strong decision-making and prioritization skills to support business objectives
• You’re incredibly detail oriented, but are always focused on the big picture
• You own your work, take initiative, are highly motivated, and can prioritize multiple projects
• You are flexible and adaptable with strong problem solving skills
• You are analytical, strategic, and curious with a desire to see the tangible impact of your efforts

Benefits & Perks:

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• Clothing discount, dog-friendly office, company events + parties and much more
• 401K with company match

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

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