Business Analyst - Insurance Bordereaux Data

Who We Are:
Welcome to Noldor, we are on a mission to revolutionize how insurance data powers the program and specialty insurance marketplace. Don’t let the word "insurance" fool you, insurance is a dynamic and rapidly evolving marketplace, and we are at the forefront of its transformation. At Noldor, we are building a groundbreaking platform that redefines data exchange, empowering MGAs (Managing General Agents), carriers, and reinsurers to harness data for more informed, strategic decision-making.

Since our start in 2021 at the DESCOvery venture studio, we’ve been on a roll—building an energetic, supportive, and driven team that's fearless about tackling some of the toughest challenges in this $5 trillion industry. We work hard, laugh harder, and believe in the impact we’re making together. If you're ready to be part of a transformative journey, let’s reshape this industry side by side!

About The Role:
We are seeking someone with 5+ years of experience working with insurance bordereaux data. In this role, you’ll use your expertise to turn complex data into clear, recurring outputs that meet our clients’ needs. Through our onboarding process, you’ll become a go-to hero who turns messy data into a consistent and easily digestible format. Your strong communication skills and knack for organization will help you stay on top of tasks and deliver impactful results.

As a small team, we value resourcefulness. Our team finds the most success when using their sound judgment to navigate ambiguity, tackle challenges, and deliver for our customers, all while knowing when to raise their hand for help.

What You’ll Do:

• Onboard customers to our platform, utilizing tools such as MS Excel to cleanse, transform, validate, and map data for pipeline ingestion
• Gather customer data from various sources, creating conditional logic to validate data quality and accuracy
• Work closely with customers to gather the business and data requirements that you’ll implement during the onboarding process
• Coordinate and run customer workshops to execute project plans and meet set deadlines
• Drive resolution of customer issues by independently troubleshooting and collaborating with cross-functional teams
• Immerse yourself in Noldor’s platform to act as a subject matter expert for our customers

Our Ideal Candidate Has:

• Advanced Excel skills (this will be used daily for joins or connecting data sources across tables)
• Experience interpreting complex insurance bordereaux data
• A track record of working in a startup environment
• Outstanding oral and written communication skills
• Strong organizational skills and takes pride in delivering high-quality work
• Passion for delivering excellent customer service
• A bias towards being self-motivated and solution-focused
• The ability to work both independently and as part of a team