Head of Digital Product

WHO WE ARE
Audicus is a health-tech company based in New York City. We are changing the hearing aid industry with a leading telehealth solution that streamlines the hearing care experience from user testing to product delivery - both for consumers and providers. We are highly mission-driven and have reconnected, transformed and empowered tens of thousands of lives to date.

THE ROLE
We are seeking a creative and passionate Head of Digital Product to lead the strategy and execution of all digital products across our Consumer and B2B verticals. This includes our ecommerce platform (www.audicus.com), proprietary online hearing test, hearing aid simulator, B2B partner portal, and future retail store applications. The role involves developing a digital product roadmap and collaborating with engineering, leadership, and marketing to ensure timely, high-quality execution.
The Head of Digital Product will also build a world-class product organization, managing product planning, new product introduction, and lifecycle management. A deep understanding of end-user needs, coupled with a data-driven approach to innovation and optimization, is essential. This role reports to the COO and works closely with the Head of Business Development, CTO, and CEO.

RESPONSIBILITIES

• Define our digital product roadmap, ensuring that we deliver a consistent and engaging experience to our end-users (Consumers and B2B partners) while driving our business objectives (engagement, revenue)
• Overseeing the product lifecycle from ideation to launch and iteration
• Build and lead a team of high-caliber product managers and designers
• Develop a deep understanding of our end-users and competitors, and subsequently craft and implement a differentiated value proposition
• Analyze performance data to generate insights that drive action. Build out a robust improvement (A/B test) process that continually optimizes our digital experiences.
• WHAT WE’RE LOOKING FOR
• 12+ years of digital product management experience, including leading product teams
• Proven track record of successful product launches
• Deep empathy and curiosity for end-users and passion to serve them better than our competitors
• Highly analytical and creative problem-solver
• Startup experience, consumer healthcare products/services is a plus
• Strong team player with the urge to have a lasting positive impact on people’s lives
• Engineering background is a plus

Salary Range:
Base: $200-280K (commensurate with experience)

Benefits: Medical, Dental, Vision Insurance (Aetna), 401K, Flexible PTO policy, Commuter Benefits, Additional Wellness Perks, Paid Parental Leave Policy
(Notice: Audicus participates in E-Verify to determine work authorization once an applicant has accepted their offer)