Business Analyst

We are seeking a dynamic and experienced Business Analyst (BA) to join our team at a growing software services company. This role requires a BA who will actively participate in sales calls and play a key role in converting potential clients by understanding their requirements and shaping a clear, technically sound project scope. You will serve as a bridge between the client and our technical teams, ensuring client needs are fully understood and translated into a technical scope for development.

Responsibilities:

Client Engagement and Sales Support:

Participate in client meetings, including initial sales calls, to gather requirements and understand their business objectives.
Act as a subject matter expert, guiding clients in articulating their requirements, challenges, and goals for proposed software solutions.
Requirements Gathering and Analysis:

Conduct detailed requirements-gathering sessions, workshops, and interviews with stakeholders to identify and clarify client needs.
Translate business requirements into detailed technical specifications and functional requirements.
Technical Scope Documentation:

Draft clear and comprehensive technical scopes that reflect the client’s needs and align with company capabilities.
Ensure all necessary details are included, including project objectives, functional and non-functional requirements, timelines, and deliverables.
Cross-functional Coordination:

Collaborate closely with the technical team to ensure a mutual understanding of requirements and technical feasibility.
Work with the sales team to develop client proposals and statements of work (SoWs) based on the defined scope.
Market and Client Insights:

Conduct market research and stay informed of industry trends to provide insights during client discussions.
Continuously improve understanding of client industries to better tailor the scope and propose valuable solutions.
Documentation and Knowledge Sharing:

Maintain clear and organized documentation throughout the project lifecycle, from requirements gathering to final deliverables.
Share insights and best practices with the sales and technical teams to support the refinement of future sales and technical scopes.
Qualifications

Experience: 2-4 years of experience as a Business Analyst, preferably in a software services company, with exposure to client interactions.
Technical Acumen: Solid understanding of software development processes and ability to translate business needs into technical requirements.
Communication Skills: Exceptional verbal and written communication skills, with experience in client-facing roles and handling sales calls.
Analytical Skills: Strong problem-solving skills and attention to detail, with the ability to dissect complex business needs into executable technical scopes.
Collaborative Approach: Proven experience in cross-functional collaboration with technical, sales, and other stakeholders.

Preferred Skills

Experience in preparing technical scope documents, SoWs, or similar project documentation.
Familiarity with Agile methodologies and project management tools.