HRIS Support Analyst

Who we are:

Optiver's Enterprise Operations team enables our people to operate at peak efficiency, fostering seamless collaboration on an expanding array of global projects. Collaborating closely with our Enterprise, Trading and Business Teams, you will be helping the People and Public Facing teams by identifying and implementing optimal solutions, facilitating their productivity, and actively contributing to global application migrations within these domains.

What you’ll do:

As a HRIS Support Analyst within our Global People and Public Facing Applications team, you will be instrumental in maintaining, enhancing, and optimizing our systems to align with the People and Public Facing team(s) vision. Your responsibilities will include:

• Serve as the primary point of contact for our People and Public Facing Teams by providing end-user support, troubleshooting, and comprehensive solutions to ensure smooth system use
• Collaborate with business stakeholders to address challenges, advising on system enhancements to meet goals and optimize solutions
• Monitoring a wide range of development issue tickets within a ticketing system and consistently addressing and resolving these tickets for our stakeholders
• Contributing to the development of best practices, documentation, and training materials to facilitate user adoption and knowledge sharing
• Proactively support users through training and communication; identify and independently propose plans to tackle end user knowledge gaps
• Identify opportunities for process improvement within the People systems landscape, streamline workflows, and drive efficiency in processes
• Support in requirements gathering and testing
• Engaging in a supportive learning environment where you'll receive mentorship and training to expand your knowledge

Who you are:

• 1+ years of experience in people systems management, including HRIS administration and support
• Proficiency in using systems such as Workday, Greenhouse, Culture Amp, HubSpot and similar products
• Experience using Jira or similar ticketing systems is a plus; experience using Confluence is a plus
• Exceptional attention to detail and a commitment to maintaining data accuracy and previous experience with auditing data a plus
• Advanced excel skills with proven experience in functions such as Index Match
• Ability to work independently, effectively prioritize tasks, and consistently meet deadlines within a dynamic and fast-paced environment.
• A pragmatic, logical thinker with a problem-solving and user-first mentality
• Strong communication skills and the ability to work closely with technical and non-technical stakeholders alike
• Comfortable in collaborating with cross-functional teams on a global level

What you’ll get:

• Work alongside best-in-class professionals from over 40 different countries.
• Performance based bonus structure that is unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool fostering a truly collaborative environment to work in.
• Ownership over initiatives that directly solve business problems.

Alongside this you will get great other benefits such as 25 paid vacation days and market holidays, fully paid health insurance, daily breakfast and lunch, training opportunities, 401(k) match up to 50% and charitable match opportunities, regular social events and clubs, and many more.

*At Optiver, we are committed to creating a diverse and inclusive environment of mutual respect. Optiver recruits, employs, trains, compensates and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics. *