Content Marketing Specialist (Hybrid)

FULL-TIME / Hybrid in Boston

Ideal start timeline: As soon as we find someone excellent!

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Skedda is a leading global booking management platform dedicated to streamlining venue and space reservations and scheduling. We serve over 7,000 customers and nearly two million users across the world. Today, the product includes functionality such as floor plan visualizations, venue booking, pricing and payments capabilities, and utilization reports and analytics. Skedda has won awards from G2, Capterra, and SoftwareAdvice.

AllBooked by Skedda is our business unit focused on community-oriented spaces. Our customers include athletic facilities, studios, creative spaces, event venues, community centers, and coworking spaces. We’re experiencing significant growth in our AllBooked segment, making it an exciting time to join the AllBooked team.

Role overview

We’re looking for a strong Content Marketer to own content generation for our AllBooked business unit. This person will develop a wide range of content types, including blog posts, case studies, thought leadership, videos, and more, and will own all our customer communications. Reporting directly to the VP and GM of AllBooked, this role is a unique opportunity to drive content strategy and execution. If you love early-stage startup environments, moving fast, and writing for a range of audiences, this could be the perfect role for you.

Day to day responsibilities

• Write content that is geared towards AllBooked prospects, including blog posts, case studies, web page copy, press releases, and thought leadership
• Write email sequences for both prospects and customers
• Write all customer communications and announcements, including new product feature announcements
• Manage video content production, including drafting scripts and working with an outside video production team
• Participate in developing AllBooked’s content strategy, including content schedule, defined target personas, and brand guidelines
• Manage AllBooked social media accounts

About you

You’re a compelling writer, communicating in a way that is clear, crisp, and engaging

• You love variety, and deploying your writing skills in a wide range of formats
• You’re extremely curious, and eager to understand our customers and product at a deeper level
• You have a gift for explaining things and simplifying complex concepts
• You have a high bar for quality and a strong attention to detail
• You welcome feedback to improve your skills and work
• You’re excited by wearing many hats and taking on new challenges
• You take initiative and work with a healthy sense of urgency
• You’re scrappy and find a way to just get the job done

Skills & Experience

• You’ve worked in an early stage tech startup environment (<100 employees)
• You’ve owned content generation before, including most or all of: blog posts, case studies, thought leadership, email sequences, customer communications
• You have 2-4 years of relevant work experience

Benefits

• Competitive salary, benefits package, and paid time off
• Creative and collaborative work environment
• Direct exposure to the leadership team across departments
• Be empowered to leave a significant mark on the product and the customers

About us

We’re an international team from 14+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly.

At Skedda, we take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues:

1. We are a community
2. Quality is at our core
3. Take ownership
4. Create momentum every day
5. Tackle hard problems
6. Be curious

We’re growing fast with a lot of new opportunities ahead! To learn more about Skedda, please visit https://www.skedda.com/blog/skedda-mission-vision-virtues.