Partnerships and Evaluation Lead

About NavaNava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Position Summary The purpose of Nava’s Partnerships and Evaluations Lead is to manage external nonprofit, academic, and other partnerships that are non business development focused as well as lead evaluation and advocacy efforts for policy and systems change work on a project team. The incumbent builds coalitions of people and organizations who influence how Nava’s customers buy services, and serves as a liaison for these partnerships. These duties combine to support Nava’s culture and values: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work.

What You’ll Do

• Supporting Nava’s research and development division, Nava Labs, focused on building evidence for and advocating for policy and systems changes
• Contributing to project scoping and evaluation design to build evidence for advocacy needs and priorities
• Managing ongoing external relationships from a communications, evaluation, and advocacy perspective for research projects
• Engaging partner organizations, Nava SMEs, and Nava leadership to establish, plan, and coordinate meetings and develop relationships
• Being a liaison between partner organizations and Nava teamsBuilding a coalition of organizations around advocacy and research priorities
• Participating in philanthropic efforts at Nava
• Serving as a spokesperson for Nava at conferences and facilitating presentations as needed
• Contributing to grants management
• Managing Communications efforts related to Nava Labs research processes, outputs, and outcomes
• Delegating various communications and advocacy activities across Nava
• Contributing to growth strategy discussions
• Coordinating lunch and learns with the team and external partners
• Facilitating presentations and providing 1 on 1 consulting
• Collaborating with stakeholders to improve evaluation strategy and practices at Nava Serving as mentor to other practitioners
• Acting as a resource to project teams to develop ideas about how they measure project impact
• Developing, promoting and scaling evaluation practices
• Other duties as required

Required skills

• 5+ years of experience in evaluation, advocacy, and/or partnerships roles
• Experience leading metrics and evaluation efforts in a social sector organization, preferably in a fast paced environment
• Strong communication and presentation skills
• Strong planning, project, and organizational skills
• History of developing and leading strategic partnerships
• Strong relationship building skills
• Ability to work independently and with a team

Preferred

• Masters’ Degree in evaluation, data science, public policy, public administration, or similar
• Experience with both data science and social science evaluation methods