Sales Research + Communications Support

MakerSights is looking for sales research + communications support focused on driving targeted business growth. This role will partner with our President, and we are looking for someone to leverage their research expertise to dive into the retail industry, specifically prospective customers, and help us shape our outreach strategies and enhance client relationships. Through deep-dive research, industry trend monitoring, and collaboration with cross-functional teams, you’ll help us refine our approach to customer acquisition and identify high-impact opportunities to scale efficiently. We anticipate this will be an average of 10 hours/week for three (3) months, with the opportunity to extend the contract.

Key Responsibilities

• Prospective Client Research: Conduct thorough research on prospective customers, via corporate filings, company announcements and secondary news sources, to understand their strategies and dynamic business goals, organizational design and key stakeholders.
• Prospective Client Communications: Create detailed action plans for key prospect accounts, including tailored approaches to win over decision-makers and influencers within the organization. Collaborate with the President to create tailored communication strategies aimed at generating new business and expanding relationships within current accounts.
• Market Research: Monitor industry trends and market dynamics to inform our approach to customer acquisition and growth.
• Work closely with cross-functional teams (e.g., marketing, sales, product) to align on customer engagement strategies that we can incorporate into communications
• In partnership with Marketing, develop / evolve cohorts within our ideal customer segments, as we look to scale and make our customer communication and acquisition more efficient
• Provide ongoing insights into broader market opportunities and challenges, guiding strategic decisions for revenue growth with MakerSights ideal customer profile.

Qualifications

• Background in consulting, with a focus on strategic research, business development, or organizational design.
• Familiarity with the apparel, footwear, or accessories industries is a plus but not required.
• Experience working with complex organizational structures and matrixed environments.
• Strong research and analytical skills with the ability to identify and synthesize key business insights.
• Excellent communication skills, both written and verbal, with the ability to craft persuasive messages for diverse audiences.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
• Self-starter with the ability to work independently and as part of a team.