Staff Product Manager

Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.

In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.

Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

What you’ll do

• As Staff Product Manager at Contentsquare, you will own the product's experience for a key strategic initiative. Your major focus will be on working on building a strategy for the future of advanced product analysis capabilities within Contentsquare, as well as executing the product development of an innovative and integrated analytics offering.
• Innovate and Create: Develop brand-new customer outcomes for our Product Analytics and Digital Experience Analytics product lines. Deliver functionality the market has never seen, driving cross-sell opportunities and new business.
• Understand Users Needs: Embrace data and deeply understand our users through leveraging Heap Product Analytics (yes, we taste our own soup!). Drive continuous product discovery and research with customers, partnering with Design to iteratively improve mockups based on feedback.
• Experimentation First: Leverage experimentation, breaking down projects into achievable milestones to effectively iterate to the best solution.
• Strive to Delight: Collaborate with Design to ensure you're building easy-to-use, self-service, and delightful experiences for our customers.
• Ruthlessly Prioritize: Weigh up development tradeoffs, focusing on delivering product outcomes that drive key metrics of adoption, retention, and engagement.
• Be the Evangelist: Distil development strategy into actionable roadmap plans, and effectively communicate them to the wider Engineering, Product and Design group. Drive open communication channels with wider field facing teams.
• Launch with Flair: Run go-to-market motions for new product offerings, collaborating with product marketing to create compelling external promotion as well as internal enablement material.

What you’ll need to succeed

• Over 10 years of experience as a Product Manager driving strategic initiatives,
• Proven experience in developing B2B SaaS products for enterprise customers, driving business impact with a proven track record for customer facing delivery,
• A data-informed approach to product management, relying on data for your decision-making and for quantifying the potential and actual impact of initiatives,
• Balance short term customer value delivery with long term strategic impact,
• An ability to approach topics with systems thinking, simplifying potentially complex collaborative product workflows in order to deliver concrete customer outcomes,
• Experience in leveraging Product Analytics solutions (eg Heap, Amplitude, Pendo) and Digital Experience Analytics solutions (Session Replay, Heatmaps),
• Excellent stakeholder management skills, enabling effective collaboration and communication across teams,
• A drive to understand the customer through continuous customer discovery and user research, at all stages of the development lifecycle,
• A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly, simple, and visually appealing