Senior Product Manager - Mobile

Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.

In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.

Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!

Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.

What you’ll do

• As Senior Product Manager for Mobile at Contentsquare, you will drive forward our plans to be the leader in Mobile App analytics. Your major focus will be on delivering best in class mobile capture and analytics experiences to our customers. We are in a position where we are able to adjust the role’s scope to your proficiencies - whether that is more on the mobile data capture side, or on the customer facing analytical insight side. Some responsibilities of the role will be to:
• Innovate and Create: Develop brand-new customer outcomes for our Mobile Analytics product line. Identify and drive new analysis mobile app customers are yearning for, bringing new value to an underserved market.
• Understand Users Needs: Embrace data and deeply understand our users through leveraging Heap Product Analytics (yes, we taste our own soup!). Drive continuous product discovery and research with customers, partnering with Design to iteratively improve mockups based on feedback.
• Experiment First: Leverage experimentation, breaking down projects into achievable milestones to effectively iterate to the best solution.
• Strive to Delight: Collaborate with Design to ensure you're building easy-to-use, self-service, and delightful experiences for our customers.
• Ruthlessly Prioritize: Weigh up development tradeoffs,focusing on delivering product outcomes that drive key metrics of adoption, retention, and engagement.
• Be the Evangelist: Distil development strategy into actionable roadmap plans, and effectively communicate them to the wider Engineering, Product and Design group. Drive open communication channels with wider field facing teams.
• Launch with Flair: Run go-to-market motions for new product offerings, collaborating with product marketing to create compelling external promotion as well as internal enablement material.

What you’ll need to succeed

• Over 5 years of experience working as a Product Manager in an agile, cross-functional product team
• Proven experience in developing B2B SaaS products for enterprise customers, driving business impact with a proven track record for customer facing delivery
• A data-informed approach to product management and prioritization, relying on data for your decision-making and for quantifying the potential impact of an initiative
• An ability to approach topics with systems thinking, simplifying potentially complex collaborative product workflows in order to deliver concrete customer outcomes
• Experience in leveraging Product Analytics solutions (eg Heap, Amplitude, Pendo) and Digital Experience Analytics solutions (Session Replay, Heatmaps) is a plus
• Experience in delivering mobile application related products and services is a plus
• Excellent stakeholder management skills, enabling effective collaboration and communication across teams
• A mindset that prioritizes Minimum Viable Product principles, working backwards from key customer outcomes to drive the largest business impact
• A drive to understand the customer through continuous customer discovery and user research, at all stages of the development lifecycle
• A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly, simple, and visually appealing
• Desire to work in a respectful, transparent, and collaborative environment, aligned with our company values