Business Operations Manager

The Business Operations Manager will report to the General Manager

As the Business Operations Manager you will:

• Assist the General Manager in identifying business trends and opportunities for growth and efficiency improvement.
• Act as an internal consultant, collaborating with multiple stakeholders to optimize team efficiency.
• Lead business initiatives from conception through implementation, managing business case development, scope, costs, risks, decisions, and milestones.
• Collaborate cross-functionally with Product, Design, Engineering, Marketing, Operations and Data & Analytics to drive growth initiatives.
• Manage the relationship with external banking partners, ensuring regular check-ins, approvals for marketing materials, and updates on results.
• Shape the future of Earnest's Student Lending and Refinancing businesses by driving key growth initiatives.
• Optimize team efficiency and enhance operational outcomes.
• Influence executive decision-making through strategic project insights and recommendations.
• Strengthen external partnerships, leading to improved results and business growth.
• Achieve measurable success through key performance indicators and business performance metrics.

About You:

• 5+ years of experience in strategic consulting, investment banking, corporate strategy, business operations, or product management.
• Proven ability to solve complex problems in fast-paced environments and drive business outcomes.
• Strong organizational, communication, and project management skills, with a history of working with cross-functional teams and executive stakeholders.
• A self-starter with the ability to execute complex projects with minimal guidance.

Even Better:

• Experience in the financial services or consumer lending industry.
• MBA preferred.

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