Account Manager - NY

Artemest is seeking an experienced Account Manager based in New York City to drive revenue growth and build brand awareness within the architectural and interior design (A&D) community. This role focuses on managing key accounts, fostering strong client relationships, and leveraging growing opportunities in residential, hospitality, and retail projects.

Key Responsabilities:

Sales & Business Development:

• Develop and execute strategies to grow revenue among key accounts in NYC, with a focus on residential, hospitality, and luxury retail sectors.
• Identify new business opportunities with developers and interior designers involved in large-scale projects.
• Prospect and engage with A&D firms and luxury clients to maximize brand exposure and generate sales.
• Collaborate with global teams to ensure smooth project management and order fulfillment.

Client Relationship Management:

• Act as the main point of contact for clients, building and nurturing strong relationships.
• Understand clients’ needs and offer tailored solutions and product recommendations.
• Communicate regularly about new collections, promotions, and project updates, ensuring exceptional service.

Project & Operational Management:

• Coordinate custom and bespoke product requests with the trade project team in Milan for flawless execution.
• Oversee post-sale processes, resolving issues and ensuring client satisfaction.
• Maintain CRM systems with updated leads, project details, and client interactions.

Brand Promotion & Events:

• Attend key industry events in NYC to enhance Artemest’s visibility in the design community.
• Conduct tutorials and presentations on Artemest’s product offerings, customization options, and trade benefits.
• Support the Vice President of Artemest US in planning and executing trade event strategies.

Requirements

• 4+ years of sales experience in design, luxury goods, or online marketplaces.
• Proven success in business development and growing revenue, particularly in residential, hospitality, or retail markets.
• Strong relationships with top A&D firms in NYC and deep knowledge of the interior design industry.
• Excellent communication and interpersonal skills.
• Highly organized, able to manage multiple priorities simultaneously.
• Proactive, entrepreneurial mindset with a passion for luxury craftsmanship and e-commerce